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Rapid prototyping telephony NLP AI voice assistants

Using Dialogflow for Rapid Prototyping of Telephony Voice Assistants

Dewayne Whitfield
Bootcamp
2 min readJan 10, 2021

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Background:

Over 200,000 military members transition to civilian life every year. This can be a very stressful time for service members. There are many programs and resources to help these new veterans that are provided by the VA and private organizations. However, it can be hard to find out about and navigate these opportunities.

Introducing The Veteran’s Opportunity Assistant

The Veteran’s Opportunity Assistant is a Telephony based Intelligent Assistant that will be accessible via phone to ensure availability to technically-inclined veterans and veterans who don’t use technology. This app will help veterans find opportunities that match their interests.

Technical Approach:

This prototype was built using the Telephony Integration in Google’s Dialogflow. Dialogflow is an application that let’s you The Telephony Integration in Dialogflow lets you easily assign a phone number to a Virtual Agent.

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Dewayne Whitfield
Dewayne Whitfield

Written by Dewayne Whitfield

AI Strategist + Entrepreneur + Human-Centered Designer + Technologist + Prototyper + Thinker + Johns Hopkins Grad+ Google Next Speaker = Faster Failer

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