Why Big Companies Like Oracle and SAP Aren’t Riding the UI Trend Wave

Navigating the reasons behind the tech giants’ pragmatic approach to user interface evolution

Maria Kud
Bootcamp
4 min readNov 21, 2023

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In today’s dynamic tech landscape, where user interfaces (UI) are all about being sleek and user-friendly, some heavyweights like Oracle and SAP seem to have fallen behind with interfaces that many label as old-fashioned. But peek behind the curtain, and you’ll find a strategy that’s more about caution than clinging to the past. In this exploration, we uncover the reasons these enterprise titans take a more measured approach to UI.

Old-fashioned User Interface
Retro User Interface

Living with Legacy Systems

Oracle and SAP have built intricate software solutions over decades. Users have grown comfortable with the existing interfaces, making sudden changes a potential source of headaches. The priority here is user familiarity over radical transformations.

  • Data Migration Challenges

Transitioning to a new UI often involves migrating vast amounts of data, a process prone to errors and disruptions.

  • Integration Complexity

These systems are often deeply integrated with other tools. Updating the UI requires ensuring seamless integration with existing processes.

Oracle Fusion UI
Oracle Fusion Interface

Steadfast Stability

Enterprise software, the backbone of many businesses, isn’t about following the cool kids. Stability and reliability are the A-listers. These companies prioritize delivering a functional interface that lets users get stuff done, even if it lacks the pizzazz seen in consumer apps.

  • Mission-Critical Operations

Enterprise software handles critical business operations. Prioritizing stability ensures that these operations aren’t jeopardized by flashy but potentially risky UI changes.

  • Reducing Downtime

Drastic UI changes can lead to downtime. The focus is on minimizing disruptions to business operations and ensuring continuous service.

Diving into Complexity

Oracle and SAP’s software is a puzzle of features. Crafting a modern and intuitive UI for these intricate systems is no easy task. These companies opt for interfaces that put functionality and user efficiency at the forefront, rather than chasing after the latest design fads.

  • Feature-Rich Functionality

The software’s complexity arises from offering a multitude of features. Simplifying the UI without compromising functionality is a delicate balance.

  • User Task Efficiency

The focus is on creating a UI that allows users to efficiently navigate and perform tasks within the complex ecosystem of the software.

SAP Cloud ERP Interface

Navigating Regulatory Challenges

Sensitive industries dance to the tune of strict regulations. Any UI changes must waltz with these rules, adding an extra layer of complexity. Companies are wary of updates that might trip over compliance issues, choosing a safer route.

  • Legal Implications

Non-compliance can lead to legal consequences. UI changes need to adhere to industry regulations and standards to avoid legal pitfalls.

  • Data Security Concerns

Changing the UI could potentially introduce vulnerabilities. Maintaining compliance standards is crucial for ensuring the security of sensitive data.

Investing in User Training

Enterprise users are scholars of complex software. Overhauling the UI means retraining, a costly and disruptive affair. Sticking with a familiar interface minimizes these headaches, ensuring a smoother ride for users.

  • User Productivity

Familiarity with the existing UI contributes to user productivity. Drastic changes might temporarily reduce efficiency as users adapt to the new interface.

  • Costs of Training

The financial costs associated with retraining a large user base can be significant, impacting the overall budget of an organization.

Playing it Safe with Design

Some big shots lean towards a more conservative design playbook. They prefer tried-and-true interfaces over chasing the latest design fireworks. A stable and reliable UI is the star, outshining the flashy trends.

  • User Feedback Stability

Consistency in design provides stability for users. Companies often rely on user feedback to make informed, incremental changes rather than radical shifts.

  • Brand Identity

A familiar UI contributes to the brand identity of the software. Deviating too much from the established design could dilute the brand’s recognition.

Oracle Brand Guidelines
Oracle Brand Guidelines

Taking Baby Steps

Rather than shaking things up entirely, companies like Oracle and SAP lean towards baby steps. Incremental changes over time allow for a natural evolution, addressing user feedback and industry standards without rocking the boat.

  • User Adoption

Incremental changes are easier for users to adopt, minimizing resistance and ensuring a smoother transition.

  • Continuous Improvement

The approach aligns with a philosophy of continuous improvement, allowing for ongoing enhancements based on real-world usage and feedback.

Evolution of SAP’s user interfaces
Evolution of SAP UI from early 80’s to today

Conclusion

While these enterprise giants might seem a bit slow on the UI front, it’s all about walking the talk. Stability, regulatory harmony, and a nod to a user base used to the status quo guide their moves. As tech continues its marathon, expect subtle tweaks to their UI, keeping functionality and user experience in the limelight. The journey to a revamped interface for enterprise software might be a slow dance, but it’s one that keeps businesses in harmony with the changing times.

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Maria Kud
Bootcamp

Sharing my expertise, insights, and experience in the world of design and development.