USABILITY TESTING

Notion templates for usability testing (script + report)

How to conduct sessions with users and summarize insights if you are a “UX team of one”

Slava Shestopalov 🇺🇦
Design Bridges
Published in
3 min readJul 1, 2020

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All design books say, “Crash-test your design with users.” But how to get started if you’ve never done it before? So, I decided to share free templates for moderated qualitative testing for newbies. You can use them to test a design prototype (Figma, Axure, Framer, etc.) or a live digital product (site, web app, or mobile app).

1. Testing script

Notion template of a usability testing script.

Disclaimer. These templates are best suited for “UX teams of one.” A dedicated UX researcher will always deliver the highest quality; however, good enough testing, I believe, is better than none.

Designers often underestimate the value of a fully written script for usability testing. But there is no shame in always having one — in fact, an elaborate and well-thought-through script is the expert habit. Inspired by a classical template, which Steve Krug composed ten years ago, I created another one to reflect my testing experience.

Template structure

  • Facilitator’s part: not shared with a user but essential to keep in mind.
  • Intro: an explanation of the goal and “rules of the game.”
  • Mini-interview: ideas for getting acquainted with a user.
  • Tasks with a prototype or live product: task hierarchy and examples.
  • Closing: session closing and the next steps.

Further reading

2. Report

Notion template of a usability testing report.

A report template should mirror the script so that you or your colleague, “co-pilot,” can fill it in on the fly and you won’t run the risk of twisting initial data. The template structure is an “inverted pyramid”: the key information tops the page. As a result, non-designers from your team who might see the report will grasp it more easily.

Template structure

  • Executive summary: the most significant findings and conclusions after the whole usability testing iteration.
  • Detailed results: users’ answers to the script questions and the results of performing tasks with a prototype or live product.
  • Further actions: a to-do list for the team to address discovered issues.

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Slava Shestopalov 🇺🇦
Design Bridges

Design leader and somewhat of a travel blogger. Author of “Design Bridges” and “5 a.m. Magazine” · savelife.in.ua/en/donate-en