Wynd for Sleep: Setup Task Flow and Sketchy Screen
For context, Wynd is an Apple Watch app dedicated to allowing users to integrate their daily schedule into a lifestyle that promotes consistent and high quality sleep. This post will be focusing on the setup task flow which occurs when a new user starts using Wynd for the first time. In particular, they will need to run through a predetermined, linear setup flow which involves an onboarding survey as well as notification setup.
Of particular note, the setup phase is linear and operates in a set sequence that is identical for every new user. This is because any information collected or notification setup done in this task flow is integral to the use of Wynd. Without them, the user might as well not use Wynd. Thus, for the onboarding survey (pictured below), the questions are all required and there isn’t really a way to opt out of answering a question.
In the current digital age that is filled with many privacy concerns, Wynd will try to be completely transparent about what type of information it’s collecting as well as what it’s doing with that information. This intention is indicated by the circled question marks in the first two screens on the upper left corner of the sketchy screens. Tapping on that, users will get a brief explanation on why Wynd needs access to Apple Health (such as for bpm readings, age, and height) as well as why the user needs to answer the questions in the onboarding survey.
The type of questions asked are meant to be non-invasive (not too personal) and easily answerable by the majority of users. In addition, since setup is done on the Apple Watch, the input needs to be more on the categorical side as we don’t want inputting answers on a small Apple Watch screen to be too cumbersome from a UI/UX perspective. Thus, the onboarding survey needs to be crafted in such a way that is…
- Quick and easy to complete. It should take less than a minute for a regular Apple Watch user and should not feel like an obstacle to using Wynd.
- Give the user a feel for how Wynd works. Based on the kind of questions the survey asks, users should be able to infer what Wynd will do for them.
What’s next?
Not pictured in the sketchy screens is the notification setup step. This is future work that still needs to be done as it requires more careful planning in determining the frequency and intention of notifications. From our intervention study, it was clear that many users were annoyed about notification prompts. So, we will need to give users the option to turn off notifications. However, it may be unclear what this will mean for overall usage of the Wynd app.
