AI Design & Practices Guidelines
Published in
3 min readMay 25, 2018
A listing of the latest publications on best practices for UX and conversation design using AI
I’m constantly on the lookout for new guidelines being published on AI design. I’ll keep updating this post as I find new publications so check back whenever you need to know if someone, somewhere has figured out how to do this AI thing yet!
*If you have other resources to add, please leave them in the comments section.
Amazon
Voice Design Guidelines
Highlights:
Messenger: Design Best Practices
Messenger: Platform Design Kit
Conversational Design Guidelines
Highlights:
- Is conversation the right fit
- Draft a conversation
- Design for multiple devices
- Conversational components
- Style guide for language
- Error handling
PAIR (People + AI Research)
Highlights:
Responsible AI Practices Guide
AI Principles
Using AI for Social Good Guidelines
IBM
Conversational UX
Highlights:
Everyday Ethics for AI
McKinsey & Company
An Executive’s Guide to AI
Microsoft
Azure: Principles of Bot Design
Highlights:
AI Principles
Guidelines for Human-AI Interaction
Non-Profits
Jennifer Sukis is a Watson AI Practices Design Principal at IBM based in Austin, TX. The above article is personal and does not necessarily represent IBM’s positions, strategies or opinions.
