Red Hat OpenShift on IBM Cloud wins Product of the Year in BIG Awards for Business

Arin Bhowmick
IBM Design
Published in
3 min readNov 10, 2020

This effort involved a close working relationship between design, development, offering management, and marketing.

IBM’s acquisition of Red Hat brought us new opportunities to lead in cloud, and our design organization wasted no time jumping at them. I’m proud to announce that Red Hat OpenShift on IBM Cloud won Product of the Year in the BIG Awards for Business in the Enterprise category.

Launched in 2012, the BIG Awards for Business gives global recognition to outstanding companies, their products, their people, and their tactics. Alongside development, offering management, and marketing colleagues, this design team shows the importance of collaborative, multidisciplinary teams when building a product.

“We are so proud to reward Red Hat OpenShift on IBM Cloud for their outstanding 2020 achievements,” said Maria Jimenez, chief nomination officer of the Business Intelligence Group. “This year’s group of winners are clearly leading by example in the global business community.”

Why Red Hat OpenShift on IBM Cloud stands out

Create a managed OpenShift cluster in just a few steps.

Cloud providers are competing for market share in the rapidly growing cloud services space. In order to stand out in this market, this team strategically developed Red Hat OpenShift on IBM Cloud to deliver a differentiated managed OpenShift experience from competitive offerings.

Users can deploy highly available, fully managed clusters with the click of a button. Even if a data center fails, the architecture protects user applications from downtime so business can go on uninterrupted. This means an expert system administrator no longer has to spend hundreds of hours manually creating and maintaining clusters over time.

IBM Cloud was first in the industry to support OpenShift 4. We continue to bring the latest OpenShift versions to our service before every other cloud provider.

Serving loyal customers among rapid changes

IBM acquired Red Hat in Summer 2019 for 34 billion dollars in one of the largest technology acquisitions in U.S. history.

This team was tasked with building and launching a managed OpenShift service as soon as possible. The acquisition of Red Hat technology brought a huge shift in strategy across our team and how we do work for our clients. Our mission was to design a solution that integrated this technology so that our clients had the best experience possible as we both navigated this transition..

Both IBM and Red Hat take pride in the relationships we form with existing customers. As many designers know, legacy customers can easily get left behind if their needs and engrained habits aren’t considered during research.

The IBM Cloud design team shares a bit about their design process for the integrated service.

As Red Hat OpenShift on IBM Cloud introduced new concepts, the design team made sure to conduct extensive user research to ensure users weren’t tripped up by new features and functionality. As part of this effort, they carefully combined the IBM and Red Hat brands into one complementary experience for longtime loyal customers of both companies.

Hearty congratulations to the Red Hat OpenShift on IBM Cloud product team. I am proud of the great teamwork, vision and execution from design, engineering, offering management and marketing.

Arin Bhowmick (@arinbhowmick) is Vice President and Chief Design Officer, IBM Cloud, Data and AI, based in San Francisco, California. The above article is personal and does not necessarily represent IBM’s positions, strategies or opinions.

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Arin Bhowmick
IBM Design

Chief Design Officer, @SAP | ex CDO @IBM |Cloud, AI and Apps I UX Leadership| UX Strategy| Usability & User Research| Product Design