Two IBM Cloud Products Receive a 2020 Edison Award

IBM Cloud Pak for Multicloud Management and IBM Watson Studio Desktop are recognized for innovation in this year’s highly competitive awards.

Arin Bhowmick
Mar 25, 2020 · 4 min read

Our team at IBM Cloud, Data, and AI are thrilled to announce that experience innovations for two of our products have received a 2020 Edison Award. IBM Watson Studio Desktop and IBM Cloud Pak for Multicloud Management were honored with silver Edison Awards in the Analysis and Predictive Models and Networking Solutions categories respectively.

The Edison Award is a widely renowned global award dedicated to recognizing and honoring the best in business and innovation since 1987. This year entries to the Edison Award faced an extensive panel of over 3,000 judges, comprised of leading business executives from around the world.

We’re constantly pushing ourselves to be innovative in our approach to create user-centered work, so it’s great to see multiple products recognized by this award. I’m excited to see the hard work and dedication of our design team pay off.

IBM Watson Studio Desktop was created with the goal of streamlining the process of data analysis and modeling. This product is a desktop installable version of IBM Watson Studio for the cloud, giving users an option to store their data locally on their hardware as opposed to uploading it to a cloud. It provides an environment designed for users to easily create, train, and manage machine-learning data models. The experience includes built-in data science tools for tasks such as data preparation and visual modeling tools so that users can streamline their data workflow by having all of their needed tools in one space.

Data analysis can be a painstaking process for users who need to gather, clean, sort, and sift through the data, and don’t always have the tools to efficiently complete these tasks. Another major issue users face when working with data is the lack of portable or compatible features across different devices. IBM Watson Studio Desktop addresses these gaps by providing a platform that helps users work more efficiently and seamlessly with data across different platforms and devices.

The visual, drag-and-drop interface allows users to create machine learning models with no coding required

IBM Watson Studio Desktop is delivered as a software service on IBM Cloud as well as locally for on-premises deployments. A special challenge for the team was to design and implement the data science and machine learning capabilities of the tool in a way that could extend from the cloud platform to the desktop experience. This meant designing a consistent project framework and tools across versions of the tool that users can integrate into any environment.

User guidance and tutorials are included in the UI to help users get the most our of their features.

To achieve this, the Watson Studio Desktop design team created a common design for features of Watson Studio that appeared in the desktop application and other versions. They seamlessly integrated that design into the framework of Watson Studio Desktop so that users were given a familiar environment to work in as they transitioned between the cloud and desktop versions of the tool.

IBM Cloud Pak for Multicloud Management is a first in its class platform that enables clients to streamline their business operations across multiple cloud environments. It provides users with includes many advanced capabilities for running large-scale enterprise cloud environments and helps businesses easily manage, move, and integrate apps across any cloud provider as well as in their own data-centers. IBM Cloud Pak for Multicloud Management includes application performance monitoring and immediate root cause analysis, virtualized infrastructure autoscaling through automation, and consistent security and governance policies (read more on latest release). These features help businesses keep their applications and operations running smoothly without spending a lot of time and resources on maintenance.

The welcome page helps users begin their journey with cloud management and automation.

The team behind IBM Cloud Pak for Multicloud Management designed this software platform around their users’ needs and pain points. It was a challenge to make sure that users with drastically different roles and responsibilities could gain value from the same product. The design team had to work with a variety of user personas, such as Security Operators and Site Reliability Engineers, to understand what they needed from a software offering.

The designers found that a major pain point for users was understanding the status of all of their applications and communicating any changes with their teams. They typically had to look across multiple locations to get all of this information. The design team created a streamlined dashboard view of application statuses such as health and security policies. This helped users stay on top of their workloads and have an easier way to communicate with their teams.

The overview page gives the user a single view of virtual machines and containers across public and private clouds.

Congrats to the IBM Watson Studio Desktop and IBM Cloud Pak for Multicloud Management design, engineering and offering management teams for their hard work in creating these fantastic, user-centric products.

Arin Bhowmick (@arinbhowmick) is Vice President, Design at IBM based in San Francisco, California. The above article is personal and does not necessarily represent IBM’s positions, strategies or opinions.

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