IBM Design

In the summer of 2020, amidst the global pandemic and a contentious social landscape, it seemed like every day there was another story on…

Today is International Persons with Disabilities Day, which provides an opportunity to further reflect on IBM’s contributions to…

Working within an agile framework focused on fast and iterative deliverables, how can designers create opportunities for Design Thinking?

In May of 2021, IBM hosted its first-ever internal design conference: SPARK. This three-day virtual conference was organized by IBM…

Congratulations, you started a new career. You’re relieved to finally be done job hunting. It’s the only marathon with a moving finish…

In my last article, I wrote about the system of UX design in India from an experience at the Student Service Design Challenge 2021. In this…

In January of 2021, I found an opportunity within IBM to be the design coach of a team of design students competing in the annual Student…

For a design practice as large, dynamic, and specialized as ours, we must adopt a mindset of continuous learning, and create the actual…

How we built an experience design team with half product designers and half advertising creatives — and why it worked.

Ten years ago, a publisher offered me a contract to write a business book with the working title, Handcuffed to Aliens: The People…

In my last post, I touched on some of the conditions that make pervasive excellence in design possible. Now let’s unpack the first one…

AI, in and of itself, creates a new genre of work for designers, and along with that, comes great opportunity.