Scroll-Jacking
Scroll-Jacking or “Scroll Hijacking” is when designers/developers manipulate the scrollbar to behave differently on their website…
I love listening to music and shopping online but lately they are both stressing me out.
In these experiences, you get the feeling of going further and further into the abyss; drowning in content. The scrollbar is not visible (either hidden entirely or same color as the background) so you cannot tell how much you have left to scroll. The feeling that there is no end can be quite stressful. You will not get the desired result from your users if they are feeling stressed-they will abort well before that point.
How do we prevent this feeling of getting lost in content?
This little guy is the answer….
If you have a page that has scrolling involved (infinite or not), use a scrollbar (or don’t override the default scrollbar). Show the user where they are and make them feel oriented. They aren’t lost, we are with them every step of the way :) .
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Oh, here are two terrific articles that explore this crime at greater length:
