
The Way the Cookie Crumbles
Koan #4
How does it make you feel when things don’t go the way you thought they should — when the cookie doesn’t crumble the way you thought it would?
Perhaps your boss just told you the company decided not to build the new feature you’ve worked the last 3 months on. Maybe a stakeholder told you a design solution is unacceptable because it won’t address a key business objective. Or…