Consumer Scape

OTP woes.

I rarely need an alarm clock – for reasons that are painful and funny, but another time. However, the past couple of years the Banks and Telcos have joined hands to provide me with one.

It can be anytime from 4–8 am in the morning and the barrage of texts that go ping pong – you have…

Blue Collar Apps

After the spate of Food Delivery Apps, it was the time for Blue Collar Apps — Repairing, Carpenter, Driver, Maid etc.

In the month of June, desperate for AC to be repaired, carpenter immediately needed and of course how can one forget the plumber. And all of this was for…

On Demand, Hyperlocal & their supposed Technology

Episode 1: We have a client in Kalbadevi and I have had an occasion to visit at least once a week. Given that there are nice old, famous eateries, that one has not tried for years, there is a tendency to try them out. Given the fact that I am a…

Cocky Brands, cocky consumers!

Brands, cocky, How dare they — Thrash them say the consumers, customers, influencers.

Consumers cocky, barrage us, ask us — screw them say the brands.

Tiny Owl — Final

TinyOwl the heavily funded food distribution/delivery aggregator/disrupter was quite interesting to me and I have blogged about it here and here

Having ordered more than 10+ times from them, with a 50% ratio of on time delivery, with feedback over mail and no resolution…

Tiny Owl vs Zomato

After a couple of hiccups, I have used Tiny Owl pretty regularly, and whilst there is a bit of convenience, there is much more that they need to do, maybe even ask the users and add. The benefits I see is