Integrating Design Thinking: From Classroom Insights to SaaS Industry Applications

Applications of Figma and Miro:

Using the Miro board was the most obvious thing I learned in the Design Thinking course. Not only did this course teach me the fundamentals of Miro, but it also gave me guidance on how to form a project process in a methodical manner — something I found difficult to do before. And I’ve started using this method on other projects this semester. In addition, I was introduced to Figma, an interface design website. Figma was incredibly helpful in helping us visualize our concepts into functional prototypes, which greatly helped us communicate our ideas in a vivid way — especially since many of our ideas will be applied in the field of software platforms.

Interviewing methods and iteration:

Secondly, I became aware of how crucial it is to communicate with the target audience through interviews. Typically, customer validation can require hundreds of interviews to be completed, but our team received very constructive feedback from the 20 people we talked to. The ability of the researcher to direct the interview process and craft appropriate questions is a major factor in the quality of field interviews. Even though this is an iterative process, the project’s success depends on finishing a few rounds of revisions and delivering a final prototype.

The Acceptance of Human-centered Design:

Lastly, and perhaps most importantly, I started to emphasize the idea of human-centered design. The key to success for any project, regardless of the industry or target audience, is to recognize and understand the culturally fundamental values of its environment. The researcher can precisely identify the needs of the potential client at an extremely profound level once the context is provided.

Long term association:

In order to achieve my professional goals in the Software as a Service (SaaS) sector, I firmly think that audience resonance can be enhanced and directed by using human-centered UX design. In the era of the intelligence revolution, I’m interested in learning more about how technology design can support the transformation of less literate people. In order to assist these clients in promptly adjusting to the service changes their industry is facing, I look forward to investigating how to strike a balance between word formatting and symbol design.