We are passionate about using human-centered design to improve the experience of healthcare for patients, their families, and employees at The University of Vermont Medical Center.
Lead Healthcare Experience Designer
Jeremy is lead healthcare experience designer with hiCOlab, an innovation lab at The University of Vermont Medical Center in Burlington. Previously, he was a professor of design and director of the Design for Social Impact masters program at The University of the Arts in Philadelphia. His research and design practice focus on creating collaborative tools and methods with organizations, communities and leaders in the service of systems-wide change and innovation efforts, especially in the context of healthcare. He has written, publicly presented, and led workshops on the power of participatory design to change organizations and systems from the inside out. After helping a close family member navigate the complexity of healthcare during a serious illness, he was drawn into that world as a place to use his experience and skills as a designer to help healthcare become more humane.
User Experience Designer & Researcher
Katie McCurdy is a User Experience Designer & Researcher focusing on healthcare, and she is also a longtime autoimmune patient. Her mission is to help patients tell their stories, help providers focus on the work they love, and facilitate better communication between all healthcare stakeholders. She uses her powers of empathy, visualization, and collaboration to help accomplish these goals.
Katie has recently consulted with the University of Vermont Medical Center, working to improve the patient and provider experience using human-centered design and volunteering to bring art to inpatients. Prior to her hospital work, she designed apps and products for startups Medivo and Notabli, health data non-profit Open mHealth, and clients like LabCorp, Verizon and Johnson & Johnson.
As a patient, Katie has dabbled with different ways of visualizing her health and symptoms, and she has shared these experiments with her doctors, online, and at various conferences and events.
She holds a Masters of Science in Information with a specialization in Human-Computer Interaction from the University of Michigan School of Information. She is co-chair of the Medicine X Design Council, and she lives, skis, hikes, eats chocolate, and organizes local healthcare events in Burlington, VT. Learn more about Katie at www.katiemccurdy.com.
Design Research Consultant
Colleen is a design research consultant at The University of Vermont Medical Center. Although just starting out on her design journey, Colleen brings diverse experiences to her work. During her undergraduate years as an Echols Scholar at the University of Virginia, Colleen integrated her interests by majoring in Public Health and Studio Art, with a minor in Bioethics. After graduation, Colleen completed a post-baccalaureate fellowship in the Social and Behavioral Research Branch of the National Human Genome Research Institute at the National Institutes of Health. Following the fellowship, she was invited to assist with designing an exhibit that translated the scientific and medical jargon of genomic research into accessible language and interactive experiences at the Smithsonian Institution National Museum of Natural History. Colleen landed in Vermont to complete requirements for medical school, but soon realized she wanted to focus on innovation and combine her passions for design and health care. She is grateful and thrilled to be learning daily from Jeremy and Katie.