Innovation = Conversation + Doing

Andy Polaine
May 27 · 9 min read

“Everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.”

Reflective practice

“Are the right people able to have the right conversations with each other and enabled to work with each other in the right way?”

Treat us like a start-up

You already know this


Design Voices

A publication for designers, developers and data nerds - from the aspiring to the expert, and anywhere in between. Content created and curated by Fjord, design and innovation from Accenture Interactive.

Andy Polaine

Written by

Group Director Client Evolution at Fjord. Co-author: Service Design: From Insight to Implementation http://t.co/KDG5AhRE

Design Voices

A publication for designers, developers and data nerds - from the aspiring to the expert, and anywhere in between. Content created and curated by Fjord, design and innovation from Accenture Interactive.