The List of UX Tools to Rule Them All
Freshly updated! Please tell me about any new tools — as I’ll keep incorporating them into the list :
Session Replay
Tools with visitor session recording, heat/click/scroll maps and more…
Decibel Insight (www.decibelinsight.com)
Fullstory (www.fullstory.com)
Hotjar (www.hotjar.com)
Inspectlet (www.inspectlet.com)
SessionCam (www.sessioncam.com)
Clicktale (www.clicktale.com)
Mouseflow (www.mouseflow.com)
Ghostrec (www.ghostrec.com)
Usability Tools (www.usabilitytools.com/product/)
Yandex WebVisor — free! (metrica.yandex.com/promo/webvisor)
Useitbetter (www.useitbetter.com)
Further reading and how to use these tools properly:
bit.ly/decibelWAW & bit.ly/ReplayTools
App Session Recording:
Watchsend — (www.watchsend.com)
Appsee — (www.appsee.com)
UxCam — (www.uxcam.com)
Guerrilla UX / Recording
Tools to record UX research sessions when you’re observing:
LAPTOP RECORDING SOFTWARE
CamStudio — free and very basic — (www.camstudio.org)
Camtasia — not cheap but good — (www.techsmith.com/camtasia.html)
Snagit — cheap but limited — (www.techsmith.com/snagit.html)
Flashback Recorder — Lots of editing tools for post workup (www.flashbackrecorder.com)
Ovo Solo — looks good for price (www.ovostudios.com/ovosolo.asp)
Silverback (Mac) — under construction? (www.silverbackapp.com)
Screenflow (Mac)- limited in areas — (www.telestream.net)
Techsmith Morae — the reference — (www.techsmith.com/morae.html)
REMOTE MODERATED TESTING
Excellent guide to remote research from @anatinge:
Skype Hugging — Neato! — (bit.ly/tesTfm)
Skype — Use screenshare & Record — (www.skype.com)
Join.me — Use screenshare & Record — free!— (www.join.me)
Zoom (https://zoom.us/)
GotoMeeting — Use screenshare & Record — (www.gotomeeting.com)
Citrix Goto Assist — www.gotoassist.com/remote-support/
MOBILE RECORDING SOFTWARE
Lookback (www.lookback.io)
UX Recorder (iOS) — (www.uxrecorder.com)
Skype Hugging — Neato! — (bit.ly/tesTfm)
Live Stream Mobile (www.unicorns.io)
Reflector Airplay Mirroring — Excellent tip — (bit.ly/JnwtMo)
Probe UAT Screen Recorder — Android — www.play.google.com/store/apps/details?id=com.clumob.probe
AUTOMATED TOOLS
Typically unmoderated — these use websites or other routes to recruit people — and then record a task or scenario based test.
If you need moderated options or support for mobile apps and websites, check with each vendor!
Usertesting (www.usertesting.com)
What Users Do (www.whatusersdo.com)
Usabilla (www.usabilla.com)
Userzoom (www.userzoom.com)
Userlytics (www.userlytics.com)
Open Hallway (www.openhallway.com)
Ethnio (www.ethnio.com)
Dscout (www.dscout.com)
Validately (www.validately.com)
Try My UI (www.trymyui.com)
Lookback.io — Upload app, get feedback — www.lookback.io/
Playtestcloud — Gamer panels for testing — (www.playtestcloud.com)
Usertest — (www.usertest.io)
Snap Feedback
Quick or flash feedback for concepts, mockups, 5-second tests:
Usability Hub (www.usabilityhub.com)
Five second test (www.fivesecondtest.com)
Usabilla (www.usabilla.com)
Pidoco (www.pidoco.com)
Verifyapp (www.verifyapp.com)
UITests (www.uitests.com)
Chalkmark (www.optimalworkshop.com/chalkmark)
Feedbackarmy (www.feedbackarmy.com)
Form Analytics
Formisimo (www.formisimo.com)
Heap analytics (www.heapanalytics.com)
Hotjar (www.hotjar.com)
DIY Form Analytics with Google Tag Manager (bit.ly/SimoGA)
Performance Tools:
You MUST make people in your office watch this. These are awesome stats about Web Performance from Google — not to be ignored!(bit.ly/PerformanceProof)
Mobile & Desktop Performance Testing (webpagetest.org)
Mobile Performance Testing (mobitest.akamai.com)
Google Pagespeed Insights Test (bit.ly/GooglePSI)
Mine Google Analytics for Insights (bit.ly/2cylUEM)
Miscellaneous
Treejack — Tree testing — (www.optimalworkshop.com/treejack)
OptimalSort — Card Sorting — (www.optimalworkshop.com/optimalsort)
LucidChart — remote flowcharting or wireframing — (www.lucidchart.com)
Pidoco — remote wireframing — (www.pidoco.com)
Xsortapp — Card sorting (www.xsortapp.com)
Annotation / Sticky Notes / Feedback
Conceptshare(www.conceptshare.com)
Notism (www.notism.io)
Diigo (www.diigo.com)
Sticky Notes for Websites! (www.webnotes.com & www.protonotes.com)
Post It Note app (https://www.post-it.com/3M/en_US/post-it/ideas/plus-app/)
Mind Mapping
Coggle (www.coggle.it)
MindNode (www.mindnode.com)
MindMeister (www.mindmeister.com)
MindManager (www.mindjet.com/mindmanager/)
Xmind (www.xmind.com)
Freemind (www.freemind.sourceforge.net/wiki/index.php/Main_Page)
Survey Tools:
Survey Gizmo (www.surveygizmo.com)
Google Forms (www.google.com/forms/about/)
Surveymonkey (www.surveymonkey.com)
Typeform (www.typeform.com)
Qualtrics (www.qualtrics.com)
Voice of Customer / Polling / Exit Survey tools:
HotJar (www.hotjar.com)
Kampyle (www.kampyle.com)
Qualaroo (www.qualaroo.com)
Webengage (www.webengage.com)
Kissmetrics (www.kissmetrics.com)
Qualaroo (www.qualaroo.com)
Feedbackdaddy (Feedbackdaddy.com)
iPerceptions (www.iperceptions.com/en/4q)
Plot (www.plot.io)
Informizely (www.informizely.com)
Device Labs & Testing:
DESKTOP / LAPTOP:
Cross Browser Testing (www.crossbrowsertesting.com)
Browserstack (www.browserstack.com)
DO NOT USE EMULATORS, MUPPET!
MOBILE / TABLET:
Device Anywhere (www.deviceanywhere.com)
Amazon AWS Device farm (aws.amazon.com/device-farm)
READING:
Using Google Analytics to optimise cross device experience (bit.ly/devicetesting)
Screen Grabbers, Slicers, Capture tools
coming soon…
Snagit (www.snagit.com)
Chrome Plugin Fullpage (https://chrome.google.com/webstore/detail/full-page-screen-capture/fdpohaocaechififmbbbbbknoalclacl)
Awesome Screenshot (https://chrome.google.com/webstore/detail/awesome-screenshot-screen/nlipoenfbbikpbjkfpfillcgkoblgpmj)
Marker (paid but good) (https://chrome.google.com/webstore/detail/marker-screen-capture-too/jofhoojcehdmaiibilpcoofpdbbddkkl)
Prototyping / Wireframing
Cooper List of Prototyping Comparison tools (thx @jydesign):
https://www.cooper.com/prototyping-tools
Invisionapp.com
solidify.com
balsamiq
moqups
quirck tools
uxpin
proto.io
hotgloo
wireframe.cc
Pencil
Serena
Flairbuilder
concept.ly
fluidui.com
marvelapp.com
mockflow.com
pixate.com
axure.com
webflow.com
weld.io/projects
How to do proper usability testing:
BOOKS:
“Don’t Make Me Think” (amzn.to/1gIZEJn)
“Rocket Surgery Made Easy” (amzn.to/1e0hnUL)
Tomer Sharon (@tsharon) : https://www.amazon.co.uk/Tomer-Sharon/e/B006EPJG1O/ref=sr_ntt_srch_lnk_1?qid=1509366992&sr=8-1
Undercover User Experience Design (https://www.amazon.co.uk/Undercover-Experience-Design-Voices-Matter/dp/0321719905/ref=sr_1_16?ie=UTF8&qid=1509368430&sr=8-16&keywords=usability)
INTERVIEWING TIPS:
“Talking to Customers” bit.ly/1e0hT58
“Talking with Participants” bit.ly/1kKL3LE
“Don’t listen to Users” bit.ly/1cQpiIE
“Interviewing Tips” bit.ly/1fKqu03
“More interviewing Tips” bit.ly/1bmvGT
RECRUITMENT:
SCRIPTING:
PROTOCOL:
BIASES TO AVOID:
