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MOSAICO iDO Analytical Skills

#iDO ZERO unplanned downtime

How much downtime is ideal? We think ZERO sounds good.

“#iDO Industrial Digital Operator Analytical Skills are a set of Digital Competences that are required to build knowledge, effectively and efficiently”

ZERO challange

  • Squeeze every single 1% of operative margin from an indistrial asset by reducing unplanned downtime, optimizing maintenance costs, providing smart maintenance
  • Provide to Service Manager a tool for maintenance for scheduling, follow up and communicate with technicians in his plants, giving technical support to simplify and speed up proper execution of maintenance activities.

The solution

The development and implementation of ZERO, a skill embedded in #iDO MOSAICO industrial digital operator analytical competences, leverage the power of cloud storage and computing, connecting together industrial plants spread worldwide.

Trough ZERO the information coming from the plants are continuously collected, monitored and analyzed in real-time. The maintenance responsible access to these information directly from a mobile device and can monitor the performance of each plant from anywhere in the world and manage maintenance team on site without to be present on site.

Moreover, comparing information coming from different plants helps him to identify the best process settings and anticipate breakage and failures, operating the plants at the performance peak.

In combination with ZERO skill, #iDO can support technician during their workday using Mi-TASK to check activities assigned to themselves, access to the documentation necessary to complete the operation (maintenance manual, needed tools, video instructions and group — chat are only an example) and give a feedback at the conclusion, simply through a tablet connected to the cloud.

ZERO Workflow

The plant followers of maintenance operations, can move from a traditional hardcopy maintenance plan to a digital and dynamic format.

The first advantage is that anyone has available the same and most updated revision.

Moreover, maintenance tasks can be also created through mobile notification, directly sent from the equipment which has an anomalies detected through sensors, or investigating the Unplanned Downtime Cost Impact Report where the Service Manager can identify equipment that require priority.

Based on the type of anomaly, task will be assigned to deputed personnel (mechanic, electric or operator). At this point, the involved technicians will receive a daily notification regarding pending activities waiting to be taken in charge.

Once that the technician will accept the activity, he will be able to access to all the information to complete the job successfully: maintenance manual, required tools and Team technical support.


At job completed, technician will close the activity, indicating if the problem is solved and inserting notes and comments required by the Service Manager to properly follow the operations.


Through ZERO has been possible to increase maintenance efficiency and, in general, the overall availability of the plant, minimizing unplanned downtime occurrences and time required to restart the plant after a failure.

The most important achievements are an advanced and automatic maintenance task schedule: a tool able to follow easily the progress of maintenance operations and an increased technicians͛ qualification, who feel also more gratified and empowered, focusing more on the job itself, instead of bother with marginal operations.

Thanks to ZERO, the Customer can manage more effectively their workday maximizing their productivity, showing satisfaction for the simplification of medmaintenance management and the possibility to manage emergencies without having to be physically present on site.

Made with ❤ by DIG:ITA — 2020




DIG:ITA is an digital & IIoT powerhouse delivering the most complete solution for risk-free digital transformations.

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DIG:ITA is a digital & IIoT powerhouse delivering the most complete solution for risk-free digital transformations.

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