Uber & Lyft Need A Disposition App

Jaye Irons
Nov 23, 2020 · 13 min read
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Source: Deposit Pictures

I’ve been watching various Uber and Lyft videos on YouTube, and I have to say it didn’t look safe AT ALL for the drivers who meet to pick up passengers after they receive a notification through the ride-share app.

So, they show up to pick up the passenger(s), and nine times out of ten, they forget one of the following things.

  • They forget to bring a face mask.
  • They have a infant baby with them, but forget to bring a car seat which is required by Uber/Lyft safety policy; not to mention required by the law.
  • They leave their phones in the back of the Uber/Lyft driver’s car, and will go to the driver’s residence to collect the phone (by using the downloaded tracking app in the phone to track where they are! WTF!) How about remembering to take your phone with you, when you exit the vehicle. Yeah, doing this should help to solve that problem. LOL.

Then were the videos where the driver is taking the passenger to their destination, and suddenly the ride is canceled not by the driver.

BUT BY THE PASSENGER!

The driver will check the notification sent by the rider through the app stating; that they canceled the ride.

From here, it gets weird.

Because passengers tend to respond oddly; after hearing what the driver had told them.

A List of Sketchy Responses They Like To Use:

  • “Yo, Bro? Why We Stoppin?”
  • “What do you mean I canceled the ride?”
  • “I DIDN’T CANCELED IT YOU DID DUDE!” (Says the passenger to the driver)
  • “YOU TRIPPIN MY N****R! AND YOU BETTER CALL LYFT TO GIVE ME BACK MY CASH YO! OR I’M GONNA F*** YOU UP BRO!”
  • “YOU CAN’T KICK ME OUT OF THE CAR. SO CALL THE F***ING COPS! I KNOW MY RIGHTS!”

So there you have it, five off the wall responses.

(Some of which are in a type of obscure foreign grammar unbeknownst to intelligent intellectuals comparative to the likes of William Shakespeare; which by the way would leave him with a splitting headache not even Merlin the Magician could cure).

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Source: Jaye Irons (Creative Image)

Drivers repeat the same thing over and over to these sketchy passengers.

  • “That’s not how it works!”
  • “Go ahead and call Uber!”
  • “They will tell you what I’m telling you!”
  • “By the way get out of my car, or I’ll call the cops!”

And passengers lose their cool in microseconds when they hear that phrase!

(It’s quite hilarious to watch).

Sometimes, however, it can turn into a serious matter.

I saw videos where passengers get belligerent; they swear, call the drivers names, argue about directions even if they giving them incorrectly, they even have the gall to threaten them with bodily harm.

And so I’m sitting back examining all of this, wondering to myself.

Why don’t Uber and Lyft take extended measures to ensure the safety of their drivers?

I mean, there was a situation where an elderly lady was driving a passenger to his destination.

He was an eccentric guy, so I’m thinking; this lady is in trouble!

I say that because the guy was turning aggressive.

And kept telling her to turn left so he could go pick up his bag at his place, and she kept telling him she has to follow the GPS’s directions.

(Which she goes to mention to him a few times, that had something to do with doing “POOL” or “CARPOOL” that gives the driver specific instructions where to go).

She did the right thing because he seemed like he was only seconds away from a total anger non-management meltdown.

And finally, it happened when she didn’t follow his request.

HE SPITTED ON HER!

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Source: Jaye Irons (Creative Image)

Then cussed her out and jumped out of the vehicle running like a bat out of hell!

You can imagine how dangerous that is when we’re dealing with situations involving the Coronavirus now (that video might have been before Corona hit, BUT STILL IT’S JUST THE IDEA OF THAT HAPPENING TO A DRIVER!)

And there was another video wear a female passenger is shown punching a driver in the face, and when exiting the car she turned and spit toward his direction.

Now keep in mind the dashcam is catching all of this crazy mayhem.

So 99.9% of these situations are documented on video.

I’m thinking, doesn’t management (if any type of managing entity for that matter) see any of this?

And after saying that, I checked out an interesting video at What’s Trending on YouTube that was covering this particular topic.

As was reported in the video, Uber/Lyft relies on the surveillance system of social media to take care of sketchy drivers.

It has to be a better way to maintain such a loose-leaf system of chaos and whatever else that goes on there.

I searched further for any additional information on safety measures that drivers can take when they are on driving detail.

I came across the Uber website landing on their news information page called “The Uber Newsroom,” where they give insights on safety (which mainly centered around COVID-19 safety regulations).

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Source: Uber’s Newsroom Webpage (image of safety regulations)
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Source: Lyft Safety/Coronavirus Webpage

Then I looked up another safety video for female Uber/Lyft drivers, and after seeing the older lady get spitted on; should signify to female drivers to be extra alert when driving for either Uber of Lyft.

(If you are NOT comfortable or feel uneasy about a passenger you are about to pick up, then follow your instincts and drive off!)

Same for male Uber/Lyft drivers too, just because you’re bigger and stronger doesn’t put you in the clear when it comes down to your safety.

So, both Uber & Lyft have an “Emergency Button” option running on the their applications set up to help drivers in chaotic situations (which has a noticeable flaw that needs to be pointed out).

And I’ve watched drivers get dragged into these intense situations where they tell unruly passengers, that they’re calling the police on them because of trouble they are causing while present in the motorist’s vehicle.

Some of the passengers don’t seem to care, and some will take it a step further and attack the driver.

This can be an “OUT OF NOWHERE ATTACK,” that drivers would not expect.

What are some of the attacks, dished out by passengers to the riders?

  • They might slap them.
  • They might punch them.
  • They might pull a weapon on them.
  • They might have their friends riding along jump them.

The most alarming situation had to be the one I saw involving Uber driver Eduardo Madiedo and a drug-addict riding with an older lady.

The man can be seen in the video laying down in the back, and later lying head first in her lap (he had to be dope sick); and the woman (which could be his mother) is comforting him three-quarters of the way throughout the ride.

Then he sits upright on his side of the seat, and after a minute or so; he tells the driver to speed up and weave through the traffic.

The driver tells him he can’t because there is traffic blocking him in the other lanes. The passenger gets angry, and starts shouting obscene language at the driver.

Suddenly, the guy starts punching at the back of the driver’s head!

(Yeah, like I said before; it’s like one of those “Out of Nowhere” type situations).

AND IT PISSED ME OFF TO SEE THAT!

Then I read a statement I saw posted on the Idaho Press Website, regarding COVID rules both drivers and riders are to abide by.

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“The rules in the digital app don’t always translate into the real world. Despite confirming they’re wearing a mask in the, sometimes riders have to be reminded, Mbate said. Both riders and drivers have to “make sure” you’re protected from the virus, he said. (Citing Comments: From > Joel Mbate).

It was a bit blurry, so I typed it out in case it’s hard to read.

What Mbate stated reflects the COVID safety regulations of driving companies Uber & Lyft (which to a degree, sounds “loose-leaf” to me).

Loose-leaf means not effective enough, because steps taken to keep drivers and riders both safe has fallen short.

And that’s why I came up with some ideas that Uber and Lyft should take action toward creating a unique application monitoring system tweaked for 2020 and beyond.

Now, back to the “Push Emergency Button Feature” idea seems like a great solution in Uber and Lyft’s opinion, however, in my opinion I see it as a flaw (as mentioned previously).

Why do I say that?

Well, first I’ll start by posting images of how the process works in 3 Steps.

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Source: YouTube
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Source: Youtube
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Source: Youtube

And how many seconds is that?

A better question is would be.

How will a driver send the alert, if they are in a position where they’re fighting for their life in the middle of a physical altercation?

Exactly, they will have to fight to initiate the sequence manually, when it could be done for them automatically!

And that’s why I typed out this topic today, which is pointing out a solution that helps to keep both the driver and passenger protected.

So from here, will just be my suggestions to help improve the app’s capability to effectively enforce both Uber & Lyft’s safety policies.

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Hasn’t It Always Been About The Dispositions We’re Forced To Face In Life? Now Is The Time To Fight Them Back!

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Source: Jaye’s Created Image Used Occasionally For When He REALLY Wants To Hammer Out An Endpoint!
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So, for both Uber and Lyft; the idea I’m thinking about is called “The Disposition App.”

And why do I suggest that name?

Because of the definition behind the word disposition.

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Source: DuckDuckGo

This could be a HUGE breakthrough for people serving the public, as well as an added safety measure for the public at large.

(It is an app idea set to monitor individuals who are drivers, bank tellers, school bus drivers, CTA drivers, work environments, classroom activity, prison environments, passengers, the list goes on).

This is only for particular situations that need a leg up on eradicating crime before it escalates.

The majority of crime starts with the “intention” to cause strife.

The app can be engineered to read aggressive verbal responses, and added will be a thermal-body temp reader of the possible offender’s body temperature.

I pointed out the word “possible,” because the app is set to continuously monitor the heat signature of the individual during the entire commute; any sudden shift in temperature (the slightest) will resonate and correspond with the heat sensory of the app (all of which is recorded in “real time mode.”)

The authorities will receive notifications, along with the current location of the vehicle in “real time mode.”

From start to finish, recorded data (including dashcam footage visual proof; along with vital readings).

Alongside the finger touch screen verification will be a face mask verification, where user MUST WEAR the face gear and take a photo of themselves while standing in the Uber/Lyft driver’s visual presence (think of it as a “double-confirmation” before the ride even starts).

Now as a reminder, the Disposition App will serve as a Note taker/Check Off Marker, and that means if the user of the app has not complied with any of the requests from the start (will have their ride request TERMINATED right then and there).

For the driver it means he or she doesn’t have to wait, or argue with the user at all; and can just leave the scene.

PERIOD! END OF STORY!

All the while this transpires, the dashcam is rolling and collecting all of that wholesome footage! :D

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Source: YouTube

The app should be versatile in its monitorizations when checking for:

  • Verbal Disputes
  • Verbal Threats
  • Physical Altercations
  • Fraudulent Intentions (Yes would-be SCAMMERS, heat signatures tend to shift when you’re telling LIES!)
  • Discharging of Bodily Fluids (Occupants in the vehicle caught in the act, should be forced to pay a ‘STIFF FINE’ and face a 1-year prison sentence.)

Which can be monitored by video, and the shifting of one’s heat signature will be read in “real-time” mode, and documented as evidence on the app’s behalf.

Now this last part is a good one, and it will piss off both the riders (and also the drivers).

I also watch a video were a driver was WAY out-of-line, yelling at a passenger for not having his mask on.

The passenger DID APOLOGIZE, not once, not twice, not even three times; but continuously throughout the course of the traverse.

The driver was so irate to the point where he started threatening the passenger with bodily harm.

What were some of the driver’s responses?

Wait for it..

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  • “You know, I’m not going to get into a political argument with you!”
  • “You know what? I’m going to put you out of the car!”
  • “I’m not going to put up with this! (He repeats the same phrase again).
  • “Man! You better keep that thing on your face!” (Passenger not wearing his face mask).
  • “ We get over this bridge, YOU GETTIN OUTTA OF THIS CAR!”
  • “LOOK I DON’T CARE ABOUT A DAMN RATING! YOU GETTING OUTTA HERE AS SOON AS WE GET OVER THIS BRIDGE!”
  • “I WOULD KICK YO’ ASS OUT NOW, BUT IT’S NOT SAFE HERE.”
  • “YOU’VE BEEN GETTING ON MY F***ING NERVES!”
  • “ENOUGH OF THIS S**T!”
  • “KEEP THAT S**T OVER YOUR F***KING NOSE. I DON’T CARE WHAT YOU GOTTA DO!”
  • “SHUT UP! MAN! I DON’T EVEN WANNA HEAR YOU; YOU ANSWER BACK TOO MUCH!”
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And that’s EXACTLY why, I was suggesting a disposition app that would set the rules straight from the beginning to the end for both the passenger and the driver.

So, where did I come up with this idea?

It shouldn’t be too hard to guess.

It’s based off of a movie millions of movie-goers saw back in the early 90s.

The movie centered around Behavioral Engineering.

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Source: Youtube (John Spartan snatches citation tickets after use of profanity from a verbal monitoring app-like system)
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Source: Youtube (Simon Phoenix snatches citation ticket after use of profanity from a verbal monitoring app-like system)
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Source: Youtube (Simon Phoenix snatches another citation ticket and tosses it away after continued use of profanity from a verbal monitoring app-like system; plus it automatically notified and dispatches the nearest police unit on duty to detain him for the repeated offenses)

Now where have we heard that term before? This, behavioral engineering?

Most people have seen this playout in one particular movie 27-years ago, and the plot of the movie revolved around two main characters.

The protagonist of the film was John Spartan, who was a police officer of the 1990s.

The character was his arch-nemesis by the name of Simon Phoenix, who was branded as one of the worst criminals ever known in all of society.

Both men confronted each other at an abandoned warehouse, and soon engage in a fight to the finish.

Phoenix laid a trap for Spartan to fall into, which Spartan does after learning that Phoenix is believed to be holding survivors trapped on a bus as hostages.

Unbeknownst to Spartan, Phoenix hid the ALREADY DECEASED hostages in the building they are fighting in full of explosives; which detonates (thanks to Phoenix who previously sets the floor on fire that’s covered in gasoline which continued to expand while they were fighting it out).

The building explodes, and Spartan bests Phoenix in their fight.

Unfortunately for Spartan, he gets blamed for not waiting for backup by the Police Chief.

And if things couldn’t get any worse, a fire-fighter hollers outload to the Police Chief; that 20 to 30 passengers were found dead in the rubble after the explosion.

After Phoenix frames Spartan, he assures him that they will be sharing quality time together in the freezer, both are then taken away to face jail sentencing.

Both men arrive at the cryoprison, and are to serve out a 70-plus year sentence for their crimes (although, Phoenix should have remained frozen on ice for life without parole).

Now this part is important thanks to the Behavioral Engineering System which conducts mannerisms and thoughts (via through an integrated monitoring system).

Sorry I ran through some of the movie’s plot like that, but it’s important to point that out.

So, the idea I had (of course) derives from Demolition Man.

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Source: YouTube (Estonia’s “E-Digit Society Information Access Card”)

And then was a deeper idea behind that one which engineers an entire society that is integrated into a neuro-network system (the closest thing to this is the “digitized app” society in countries such as Estonia and Sweden, and soon to be other Euro countries).

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Source: YouTube (Estonia’s “E-Digit Society Applications”)

And it won’t stop there, because you know this will make its way over to the United States.

Notice I didn’t say America and it’s a reason for that, which I’ll go into soon under the guise of Maritime Admiralty Law.

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Source: DuckDuckGo

(I talk about the Maritime Concepts of money, power, greed, which includes the digitalization of the world; hence a New World Order being built right under our noses for over 149 years now.)

That, however, is a future topic.

As for today’s topic, who knows.

What I have written here might raise awareness of the people who are putting their lives on the line just to survive day-to-day.

They do it trying to serve the public, same time, they working to get compensated to able to take care of their affairs.

Sounds simple yes?

Is it REALLY so simple, or more difficult and dangerous in what’s left of 2020 and beyond?

Hard to say, and time surely will give us the answer.

In the meantime, this idea I brought forth could change the way online services such as Uber & Lyft do business with an extra electrical mayonnaise layer of digitized protection!

A SPECIAL THANKS GOES OUT TO THE READERS WHO LOVE READING GREAT CONTENT.

Because without them to read through it, would be pointless to write it!

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Jaye Irons

Written by

I love doing what I like doing best. That’s WRITING. I am a published author here on medium. I will be focusing on technology, history, and Maritime Concepts.

Digital Diplomacy

Technology, digital, and innovation, at the intersection with government and foreign policy

Jaye Irons

Written by

I love doing what I like doing best. That’s WRITING. I am a published author here on medium. I will be focusing on technology, history, and Maritime Concepts.

Digital Diplomacy

Technology, digital, and innovation, at the intersection with government and foreign policy

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