News Round-Up (week of 4/6)
Check out how we’ve been involved throughout the COVID-19 crisis.
COVID-19 continues to affect health systems’ bandwidth.
As the COVID-19 continues to strengthen its grip on health systems across the U.S., Providence and the Digital Innovation Group continue to relentlessly work to combat the crisis. Our chatbot continues to maintain (and gain) traction with remote patients, and has proven to help level the curve of patients visiting the ED to get tested. As we’re able to have more patients stay away from hospitals, we’re seeing the burden on overworked healthcare providers reduced, while patients are still able to get the support they need.
Our innovations continue to move the needle, and as this outbreak continues to unfold, we’re receiving valuable insights on the benefits of implementing tools to facilitate remote care patient pathways.
Here’s some coverage of how our work is continuing to make an impact in response to the COVID-19 crisis, and how it can serve as a road map for how we approach the patient experience after this crisis:
Hear from our Chief Digital Strategy Officer, Sara Vaezy on the impact our COVID-19 chatbot and other remote services are having:
Check out how we’re monitoring 700+ patients remotely:
- Check out this webinar, where we cover how we’re continuing to digitize services for our patients during the pandemic:
- Our CEO, Rod Hochman explains to Bloomberg why Providence hospitals haven’t seen overloads.
