The Radical Go-to-Market Metamorphosis

David H. Deans
Digital Marketing Journal

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The traditional approach to technology vendor go-to-market (GTM) strategy is fundamentally flawed. The common practice of having separate and siloed groups for direct sales, channel partner sales, and corporate marketing is a relic of the past that is no longer effective in today’s hyper-competitive market.

This legacy model spawns misalignment, functional tribalism, inefficiency, and lack of GTM agility. Bold structural change is required to transform these fragmented go-to-market components into a cohesive whole — an integrated GTM engine that maximizes revenue acceleration potential.

Why Change Now? The Situation Analysis

The old GTM model of disconnected sales and marketing teams is plagued by flaws:

  • Lack of a truly unified vision, strategy, messaging, and execution.
  • Inconsistent or conflicting customer experience across touchpoints.
  • Channel conflict between direct and partner selling motions.
  • Duplication of roles, effort, and costs across fragmented teams.
  • Slow speed of GTM evolution and inability to pivot swiftly to action.
  • Sub-optimal pipeline generation, conversion rates, and time-to-revenue.

Historically, this outmoded structure is ill-equipped to thrive in the era of self-directed “digital first” buying journeys, heightened customer expectations, and rapidly evolving global enterprise technology markets.

Buyers now demand engagement with a unified brand experience across all interactions and channels. Moreover, channel partners want and expect joint GTM sales engagement, not just lead distribution.

The need for real-time responsiveness and continuous innovation has never been greater.

Furthermore, the old product-centric mentality fails to emotionally resonate with senior decision-makers interested in their strategic business outcomes over a vendor’s myopic product capabilities.

Therefore, forward-thinking technology vendors must now shift toward positioning their solutions within overarching Business Transformation Movements aligned with the aspirations of their customers.

Metamorphosis: A Transformation Vision

The future belongs to vendors that reinvent themselves around customer-obsessed go-to-market unification. This necessitates going all-in on an audacious new GTM model — one based on a single, tightly integrated “Polymathic Leadership” team.

This elite strike force would holistically own the entire go-to-market engine. Functions, roles, and workflows formerly divided across sales, channels, and marketing entities would be united under this breed of versatile leaders who demonstrate multidisciplinary skills spanning the entire GTM continuum.

Critically, this Polymathic GTM Leadership would be charged with leading a strategic digital growth Movement (rather than just a product category) that delivers on the desired outcomes and unlocks transformative value for discerning customer decision-makers.

By spearheading an overarching marketplace-oriented Movement that businesses can rally behind, vendors gain the ability to engage senior decision-makers at a deeper emotional and intellectual level.

The Polymathic GTM Leadership Charter

A visionary collective will empower combined “revenue teams” and exist cross-functionally:

  • Develop and own a unified GTM strategy, messaging, processes, and systems.
  • Lead integrated demand generation and pipeline management.
  • Drive joint value selling and account-based “everything” plans.
  • Harmonize all customer experience touchpoints and journeys.
  • Orchestrate always-on enablement for all customer-facing roles.
  • Unify data, analytics, reporting, and revenue intelligence insights.

This convergence would remove the debilitating silos and functional fiefdoms. By having one cohesive leadership team singularly chartered and incentivized around accelerating revenue and delivering exceptional commercial outcomes at every stage, the vendor becomes aligned with the customer.

Proven Benefits of Polymathic GTM Leadership

The transformative impact would be profound for vendors who dare to be different:

  • A laser-focused revenue team speaking with “one voice” to customers, leaving no room for mixed messaging or vendor brand vision inconsistency.
  • Streamlined operations with no wasteful overlap or redundancy between sales, channels, and marketing. Essentially, an optimal GTM machine tuned for growth.
  • Enhanced customer experience, satisfaction, and retention through fully integrated, white-glove treatment across the entire customer success lifecycle.
  • Faster GTM cycle times and velocity thanks to real-time pivoting based on unified and actionable market intelligence and insights that enable teams to thrive.
  • Harmonious and highly collaborative alignment of skilled practitioner talent, sharing of best practices, and cross-pollination across all customer-facing roles.
  • Greater cost-efficiency and ROI for precious GTM investment and resource deployment by eliminating the legacy functional silos and duplication of efforts.

While difficult cultural and change management challenges must be overcome, those savvy tech vendors with the boldness to deconstruct and reinvent around Polymathic GTM Leadership will gain a meaningful and sustained competitive advantage over fearful competitors stuck in their legacy status quo.

Conclusion: Make the Change Now

It’s time to reimagine your go-to-market strategy with this new unified model as your North Star. While deceptively simple, the broad implications and extensive organizational transformation required to bring it to fruition cannot be underestimated. Yes, this is a radical change. The result will reward the effort.

Decisive vendor leadership willing to undertake this courageous journey will put themselves on the path to becoming revenue acceleration trailblazers, abandoning the industrial-era GTM models of the past.

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