Take your business on the road
On traveling startups, digital nomads and businesses hitting the road
Reliability or uncertainty? Hard work or adventure? Nurturing connections with like-minded people or exploring new networks with vastly different backgrounds? Business success or experiencing the world?
We are accustomed to think about these things as opposite, mutually exclusive lifestyles. Business success is strictly about work and getting to know another culture is strictly about play.
While many claim they are balancing work and play, often neither work or play goes beyond a well established comfort zone — same work environment, same challenges, same people, same entertainment.
Comfort zone is the one contributing to the conviction that work and play are the opposites. The reason is that if you realize that it is actually possible to do both and there are people out there who don’t compromise between business success and experiencing the world, it feels like you’re missing out. And that is a dangerous idea for your peace of mind. As a result oh-so-many prefer to stay in their comfort zones and keep labeling incoming opportunities as mutually exclusive.
I’d like to share a couple of stories from freelancers, startup teams and business owners who chose to defy conventional ways of doing business, stepped out of their comfort zones and took their ventures on the road.
These stories were originally gathered for the talk on digital nomadism that I gave at the local Hub Camp (a mini conference on technology and business) I wanted to inspire local startup and freelance community to see how different lifestyles are continuously molded into mutually nurturing, symbiotic experiences in these stories.
These are the rule breakers and pioneers of awesomeness that are personally inspiring for me:
Simple as milk — design and development agency where co-founders are traveling the world because “boredom is no inspiring thing”.
Ben Ford — traveling UX designer living the dream on the road. Recently in Southeast Asia and Australia.
I reached out and asked several questions. I did my best to refine the answers into insights that I think could be useful for those who’d like to try taking a step out of their comfort zones.
How did your work on the road start?
After we graduated from the TechStars Seattle program at the end of 2012, our team’s temporary U.S. visas expired, and so we were forced to re-locate away from the States. Being three British co-founders, London seemed like an obvious option, but it is of course extremely expensive to rent accommodation and office space. Needing to make our runway last until we had launched the Beta for our product, we instead spun the globe and found a cheap apartment only ten metres from the Atlantic ocean in the Moroccan surf town of Taghazout — equipped with high speed broadband and enough space for all five of us currently on the team to live and work comfortably.
We relocated (again) as Dean (our CTO) has a family house that his dad is currently trying to sell so we have offered to take care of it in the meantime and work from up here and get Maptia 2.0 built. It’s probably not going to be a long term thing and as soon as we have some revenue coming in we’ll look to be relocating again (perhaps to Bali… I miss the ocean!).
I spent the better part of 2013 traveling the world, not only for pleasure but for work too. I ended up spending around 6 months of my year abroad and the other 6 months at home in Eastbourne (the town I lived and worked in) being bored. Boredom is no inspiring thing and after a solid month of traveling around with my friends I thought enough was enough, it was time to travel full time.
I made this decision by myself, for myself. I spent most of my time travelling with James, the co-founder of Simple as Milk and so I asked him to join me. We informed the team that we were leaving the next month and that was that. We sold everything and left the country on December 20th 2013 with nothing more than a backpack each.
We knew our team would accept our decision and we knew everyone had the communication skills to make remote working a success. We knew there might be challenges ahead, but we had faith.
I usually used to surf 2 or 3 weeks during the summer on the coast of France, Spain and Portugal. I couldn’t be without my laptop because of my work and just surfing. Finding a suitable workspace with a good internet connection every second day was always a pain. I’ve been working from co- working spaces in Europe and the US and I also had/have an experience with organizing surf camps, so I only put these ideas in one. The result was/is a new concept of a co-living and co- working space near long sandy surf spot in Las Palmas de Gran Canaria.
We’d decided to become nomads around a year before we actually did. We had both has good careers with agencies in London as senior UX’ers, so starting our own consultancy was a natural progression.
The dream of course is to build our own products. We’ve started with Mug ‘o’ Wifi (mugofwifi.com), a community driven website for finding the best coffee shops for remote workers.
Ben, traveling UX designer:
Me and my girlfriend had originally wanted to go traveling in 2015, as it had always been a dream of ours. We were currently fulfilling one of my dreams, of working and living in London, however we both felt ready to move on a little earlier than planned. Our contract on our apartment was up in March, and so decided to pack up and leave in March 2014.
We both quit our jobs. It was a pretty scary thing to do, considering how hard we worked to get to where we were.
What challenges did you have to face and how did you handle them?
Jonny has great points:
Good question! We were fortunate in that we knew exactly what we wanted to build, we had runway (thanks to the Techstars investment) so all we needed was a place to focus, with internet access and cheap living costs (surf and sunshine was a bonus). Biggest challenge – probably in the beginning, making the leap was the hardest thing. Although I had been there to surf before, I knew very little about actually living there… we flew out there with no idea of where we were going to live, if the internet would be fast enough and a whole host of other questions. But everything miraculously fell into place, we found a beautiful/simple apartment overlooking the sea and right in front of a surf break 4MB broadband, a place where we could food shop for $10 per person per week.
- The isolation is a double edged sword. On the one hand it’s amazing for focusing and productivity not being distracted by tech meet ups and parties all the time. But on the other it can be a little isolating sometimes and we will definitely value being part of an (offline) creative and entrepreneurial community at some point in the future!
- Our apartment flooded a few times (Moroccan plumbing isn’t very reliable)
- Also in the summer it did get very hot… like 46 degrees hot and we had no air conditioning!
David on remote client work:
Luckily for us we already had the company set-up in a remote way, we had perfected the art of remote working by default. James always used to work from home, Scott lives in Leicester, Kevin had already moved to Spain and the girls also live up north beyond the wall. We also spent most of our time working with US clients.
We knew there might be challenges ahead with time zone differences and perhaps clients wondering if we’d be spending more time playing than working, but in the end clients just seemed to trust us from the start. Perhaps those blog posts on remote working and our experience working with international clients just gave our clients the trust they needed. We’ve never lost a client from remote working and if anything it’s scored us more work than before.
Peter on owning stuff:
I have always tried to keep my personal stuff simple and not to buy many things. Then the decision to move somewhere is not so difficult. If you follow your passion, everything is possible.
James on nomadic routine and road trip challenges:
The biggest challenge we’ve had so far is staying in a routine. We’re doing the UX Roadtrip for our first year traveling, where we’re traveling across Canada and the USA, talking to UX’ers about their work and specialities. It’s turning out to be a great trip, but we find it hard to get into the normal Nomad routine since we’re hitting the road every week.
Another challenge we’re facing is building our business and finding the right clients. We’re really keen to start working with disruptive start-ups, since their normally very interesting and a lot of fun to work with. The problem is that they often don’t have a lot of cash, so it’s about finding the balance between doing the ‘standard’ UX work, to pay for the interesting projects.
Finally, the big challenge we had was finding places to work. The AirBnbs we’re staying in don’t normally have desks or big tables, so we end up working in coffee shops mostly. It was a nightmare trying to find the best ones to work in when we got to a new city. For instance, the tea could be cheap, but the chairs uncomfortable and power outlets sparse. So we built Mug ‘O’ Wifi (mugofwifi.com), a community powered site which lists the best places for remote workers to get work done.
Ben talks about confidence and motivation:
We’ve been traveling for just 2 months, but have already put plans down to travel again — next time Europe. However this will be a different challenge, as we won’t have had a previous 3–5 years of savings to get us through. I have decided I would work as we went along, picking up various freelance ux jobs to keep us going, and keeping a steady income from a few constant clients. I don’t have any major worries about being able to get work, but I guess there is always that niggle at the back of mind thinking ‘what if I can’t get work? what if we run out of money?’ But I always back my own ability and have confidence in myself and my girlfriend to overcome any challenge that confronts us.
I think another challenge for me will be to keep myself motivated and engaged when working remotely. I really enjoy being part of a working environment and thrive when I can bounce ideas off of my colleagues. There’s always the latest blog posts, stories, email newsletters, twitter community, Skype/FaceTime with colleagues and friends which should always be around to help me through those struggles. But I guess only time will tell.
What advice would you give to someone who wants to take their business on the road?
- You don’t have to be a successful remote business owner tomorrow.
- Start with small work getaways and workations — find an affordable, new place to visit, get an Airbnb for a week and set a goal of what you’d like to get done while visiting this new place. You’ll learn a lot!
- If you’re currently employed, find a way to convince your boss that a week of remote work will boost your performance — be creative!
- Start meeting like minded people — surround yourself with fellow digital nomads and start learning their life hacks.
BATTLE YOUR DELUSIONS ABOUT LOCATION DEPENDENCE
- Buy less stuff — obvious, right?
- Understand that you need less than you think you need in order to fully enjoy your life.
- Figure out your banking to give you more flexibility — where do you keep money, how do you pay for things, what cards do you use abroad, etc.
- If you go — friends will understand. Older generation family might not, but will have no choice but to support you. Sports club memberships or the next big thing in your town will wait.
- Spouses and children: I’m often asked “how about my spouse who has a local government job and my kids who need schooling?” Here you got me — my husband is a digital nomad too and we don’t have children. There’s not much you can do if your spouse doesn’t share your passion for digital nomadism, however if they do — it’s not like the local government job is all they can ever do in their life. You’ll need to put in a bit more thought into planning your travels with kids, but it has never stopped dozens and dozens of couples I met during my travels who move around with their kids.
- “What about my dog (cat, hamster, etc.)?” Choose places where border crossing with pets is not a problem. Our pet rat traveled with us across Europe — she was riding on the back seat with a seat belt around her cage and we sneaked her into our hostel rooms. She didn’t seem to mind German speedways, Austrian Alps or Portuguese heat.
USE THE OPPORTUNITY
- In between the jobs is a good opportunity to travel. Nearing the end of your office or apartment rent is a good time to try something new.
- Constraints are a blessing too. I recently spent 10 months traveling in South America because my US Immigration papers were not ready for me to move there yet.
MAKE OTHERS COMFORTABLE WITH YOUR CHOICE
- Start preparing people around you, especially clients. Share your position and ambitions, make your travel plans transparent, introduce your clients to the concept of digital nomadism, teach them how remote work is done. Make your travels part of the relationships with you as a professional.
- If you’re transparent — it’s likely that you will get everyone around you excited about your plans. I have never heard anyone being annoyed or bitter about my remote work. I don’t hide my travel plans and I ensure everyone has correct understanding of how I work.
HAVE SOME FAITH
- It is crucial to have the confidence in your ability to overcome problems that may arise.
- It is also crucial to be realistic. It’s likely that a lot of things you’re worrying too much about will never happen. So stop worrying and have some faith.
HAVE SOME FAITH AND THEN A PLAN B
- You need to have a plan B so that you can learn not to freak out when things don’t go according to the plan. And things do go in unexpected directions when you travel.
And last but not least:
REMEMBER, ALL THE BEST THAT YOU CAN GET IS OUTSIDE OF YOUR COMFORT ZONE.
I sincerely thank all the contributors to this story and wish them happy travels!
A bit about myself.
I am a UX designer, digital nomad and founder of What’s It Like — web app that helps travelers figure out when to go. I work from wherever I may be located, now it’s Vilnius, Lithuania, in couple of months it’s going to be San Francisco, and then — who knows, maybe beyond Arctic circle.
I’m happy I got to work with many talented people around the world and found a great inspiration in what they do.