“Hello Darlings!”: Charlotte Tilbury and her online and beauty industry takeover

Hannah Hope
Digital Society
Published in
3 min readFeb 15, 2024
Tilbury pictured at the Vanity Fair after-party
Tilbury pictured at the Vanity Fair after-party

You can’t deny the Impact of Charlotte Tilbury and her products on the online beauty world. The brand is all about viral products, an unmistakable aesthetic, and carefully crafted celebrity collaborations.

Emerging as a formidable industry challenger since 2014, Tilbury’s lasting popularity is a testament to the company’s marketing strategies. Leveraging the disruptive force of digital marketing and social media, which have significantly reshaped the $250 billion global beauty industry, Charlotte Tilbury capitalises on this shift, utilising each platform to craft a one-of-a-kind brand identity.

Social Media Image and Celebrity campaigns

Pillow Talk campaign w/ Kate Moss @charlottetilbury
Pillow Talk campaign w/ Kate Moss @charlottetilbury

Charlotte Tilbury is all about bringing “Glamour, theatre, and fun back to beauty” and she successfully does this over their social media pages with her iconic look and classic catchphrase “Hello Darlings” — oozing British charm and fun. She knows how to make the brand stand out in the digital world and it starts with her own addicting personality and image.

By featuring celebrities and beauty icons like Phoebe Dynevor and Kate Moss in online campaigns, Charlotte Tilbury effectively leverages their fame to enhance the brand’s prestige and appeal. These partnerships align seamlessly with the brand’s British charm and glamorous image. For instance, Phoebe Dynevor’s association with the hit series Bridgerton adds sophistication and allure to the brand, appealing to fans of the show who aspire to emulate her elegant style. Similarly, Kate Moss, as a legendary British icon and supermodel, brings a sense of 90’s glamour and status to Charlotte Tilbury’s campaigns.

While celebrity collaborations have boosted brand visibility and online presence, ongoing evaluation is necessary to align with the brand’s values and target audience. Diversifying celebrity partnerships can reach new demographics, but must be done carefully to keep the brand’s existing personality. Charlotte Tilbury must strike a delicate balance between leveraging celebrity partnerships for visibility and ensuring authenticity with their core audience.

Phoebe Dynevor, Charlotte Tilbury, and Kate Moss at the Platinum Jubilee parade
Phoebe Dynevor, Charlotte Tilbury, and Kate Moss at the Platinum Jubilee parade
Charlotte Tilbury products pictured by Destino
Charlotte Tilbury products pictured by Destino

Star products and their viral impact on TikTok

TikTok featuring Charlotte Tilbury, Kate Moss, and others for Beauty Icon Lipstick campaign

The success of Charlotte Tilbury’s brand is evident in the creation of standout products that have dominated the beauty industry on platforms like TikTok. From killer formulas to stunning packaging, Tilbury’s products have consistently captured the attention of consumers and influencers by promising foolproof Hollywood glamour and glow.

TikTok’s algorithm-driven platform thrives on user-generated and peer-to-peer content, making it an ideal environment for Charlotte Tilbury’s viral products to flourish. Influencers and everyday users create engaging content featuring Tilbury’s products, showcasing their uses. This indirect digital engagement and endorsement from users fuels the buzz surrounding Charlotte Tilbury’s brand and products, driving interest and sales, and creating a sense of community.

While the brand has perfected making individual products popular, long-term consistency is key. Through continued innovation and development of their products, they can stay connected with their community. Ensuring relevance in today’s ever-changing digital world

Charlotte Tilbury’s brand stands as a trademark for British charm and Hollywood glamour. I’m excited to see their development in the future and how they maintain their status as a force to be reckoned with in the beauty world.

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