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Project on Digital Era Government

The Project on Digital Era Government at Harvard Kennedy School’s Ash Center explores the relationship between digital technology and governance as they relate to digital government services

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The End of the Beginning of Digital Service Units (2018)

7 min readJun 12, 2018

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Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.

Some Background

Where we are today

Challenges

Plotting digital services on this matrix could help identify shared theories of change and approaches

If This is the End of the Beginning, What’s Next?

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Project on Digital Era Government
Project on Digital Era Government

Published in Project on Digital Era Government

The Project on Digital Era Government at Harvard Kennedy School’s Ash Center explores the relationship between digital technology and governance as they relate to digital government services

David Eaves
David Eaves

Written by David Eaves

Associate Prof at the Institute for Innovation & Public Purpose, UCL. Work on digital era public infrastructure, transformation & public servants competencies.

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