Updates to the Mozilla Backpack

Are you a user of The Mozilla Backpack that was launched in 2011?

As you have undoubtedly noticed, the technology used to power the service in 2011 has moved on significantly. In order to improve the stability and reliability of the Backpack we have completed a major update to the code base. Most of these changes will not be apparent to users but will lead to an overall improvement in user experience.

To ensure this improvement happens we need to change the way users login.

Users will need to update their accounts to ensure there is no loss of service and to maintain access to their badges stored within the backpack. The process is easy, quick and seamless, they will be guided through the process when they log into their account, between the 7th and 15th December 2016.

If the user cannot login before the 15th December 2016, users will still be able to access their account by using their email to reset their password.

As a user/promoter of the backpack we recommend you circulate news of the changes to your network. We have included text below that you can use to update your users.

Please circulate to your development teams:

If you are connecting to the Backpack using the Issuer or the Displayer API you do not need to make any changes to your service. However, we encourage you to carry out a test of your service and direct your developers to the Backpack Developer Slack Channel to report any issues.

Digitalme is supporting the transition of the Backpack from Mozilla. Over the coming weeks we will be reaching out to issuers and displayers to discuss the next steps for the service. If you would like to receive updates on future releases or join discussion add your details to the Backpack Mailing List.

If you have any questions please contact backpack@digitalme.co.uk with any questions.

Please circulate to your end users from 7th December:

Subject: Important message: update your login to your Open Badges Backpack

The way you login to your Open Badges Backpack is changing. You need to take some simple steps to maintain access to your account.

The backpack was introduced in 2011 by Mozilla, but since then the world of technology has changed rapidly. As a result there have been some major updates required to the code base that is used to power the service.

As a result this update is available to provide you with a stable and reliable Backpack for now and the immediate future.

What do I need to do before 15th December 2016?

Head over to the Backpack and follow the instructions to update your account. Its quick and easy, it should take less than 1 minute to update details.

I’ve missed the 15th December deadline can I still get access to my account?

Yes, as long as you still have access to your email address you will be able to reset your account and log back into the Backpack. Visit the Backpack to reset your account.