An Introduction to the Digital Work Group

Isabel Munoz, PhD
digitalwork
Published in
3 min readAug 2, 2023
Digital work group, with a graphic of a lapto

We live in a time defined by rapid technological advancements and a changing work landscape. So our interdisciplinary research group has sought to understand the implications of these changes to workers and organizations. In this post, I’ll share a bit about who we are and what we have learned over five years of digital work research:

What is the Digital Work Group?

The Digital Work Group is a collaboration between researchers at Syracuse University and Skidmore College. We focus on exploring the intersection of changes in work, information technologies, and new ways of organizing. We have adopted a multidisciplinary approach to study digital work, drawing from Sociology, Organizational Studies, Labor Economics, Science and Technology Studies (STS), and Human-Computer Interaction.

Who’s involved?

The Digital Work Group is home to undergraduate students, graduate students, senior researchers and faculty from Syracuse University’s iSchool and Skidmore College’s Management and Business Department. This group has included 20+ undergraduate students and several PhD students under the direction of principal investigators Dr. Steve Sawyer and Dr. Michael Dunn.

What we’re working on

Longitudinal Freelancing Panel: In 2019, we launched a panel study (which is ongoing) to investigate shifts in digital freelance work. With the rise of the gig economy, and the proliferation of digital work platforms, the focus was on understanding how digital technologies are shaping work structures and the inevitable implications to the workforce.

The panel study has included 4 annual rounds of interviews with the same online freelance workers. To date, we have spoken with 108 digital workers and have gathered more than 1,500 data points from interviews and surveys with these workers.

Digital Entrepreneurship: More recently, the group has also started investigating experiences of digital entrepreneurs.

What we’re learning

If you are interested in learning about the gig economy, remote work, and labor platforms, we will be sharing more in weeks to come. However, here are some of our recent academic publications, with a brief summary of each.

Stay connected

Follow our page: Digital Work Group. We’re hoping to share new insights each week! Find our latest post here: https://medium.com/digitalwork

Follow my personal Medium page here: medium.com/@iisabelmun

Thank you for reading.

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Isabel Munoz, PhD
digitalwork

I write about workers, the gig economy, and digital platforms. I am a first-generation Latina committed to inclusion/equity in research and design.