How AR Is Revolutionizing the Retail Business?

Ali Pirzada
Digit Magz
Published in
4 min readJan 12, 2022
Photo by Mika Baumeister on Unsplash

The sophisticated world of the future that we all desired has appeared. The science-fiction concepts we used to see in movies had now emerged into reality. Ease is now at our finger, all thanks to marvels of science & technology.

Ecommerce has also benefited from these advancements. Retailers have started supporting emerging tech like augmented reality to enhance customer service.

Augmented Reality — An Introduction

AR leverages a sensor to integrate digital components into the actual environment to comprehend a live perspective. It uses headgear/digital devices to make it happen.

Retailers are using this tech to gather customer data, promote items & establish advertising strategies.

Everything You Need to Know About AR Retail

This tech in the retail business is considered one of the most pioneering breakthroughs. The masses can virtually engage while shopping, allowing them to envision & modify things.

Customers can virtually interact with items, observe from different angles, take snapshots & evaluate several layouts. It creates a memorable impression in the mind of buyers, hence increasing brand appeal.

In simpler words, it allows user’s access to a realm of their vision that exists only in their imagination.

Role of AR in Fulfilling Customers Request

1. Provides Comprehensive & Engaging Consumer Experience

The feature to virtually view & edit your e-cart is more optimal than the classical industrialized client experience. The target audience will purchase whatever they desire from any place with just a few taps.

2. Material That Is Tailored to You

This tech immerses a buyer in a virtual world that adapts upon the user’s wish. So, the person can anticipate how a sofa set will look in his living room.

Customization contributes to better user participation via offering a distinct commercial encounter.

3. Self-Reliant

When a consumer’s inquisitiveness develops, businesses should employ AR-oriented services to provide the platform, which the masses expect from them.

So, that they can get any brand information or services on their devices, hence reducing stress on the assistance department.

Features With Which AR Is Shaping E-commerce

Photo by Patrick Schneider on Unsplash

1. The consumers can use virtual try-on options to check how their products will look. This function eliminates the need of being physically present at any store to take a trial of a certain item.

Suppose, you buy a pair of glasses from lenskart.com, its virtual try-on will let you see how it will look on your face without even actually wearing them in reality.

2. There are times when we buy something & have to return it as it’s not fitting. Sometimes, due to long lines for trial rooms, we avoid checking the clothes before buying.

To tackle this issue, AR provides v-mirrors & v-fitting features.

3. AR made home décor efficient & more elegant. By envisioning how furniture like sofa sets, dining tables, & more will suit your home before even purchasing them, makes customer’s efforts more fruitful. The smart feature also suggests to buyers what color bed sheets, pillows, etc. will look good on their bed. Hence, attracting more consumers.

4. Augmented reality provides eye-catching graphics for online product sales. It is a terrific strategy to display something in a detailed 3D manner as the consumers may get an innovative idea about the product.

5. Its ability to gather info about a customer’s brand engagement is the greatest advantage of the merchants.

6. It has a considerable influence on a person’s buying decision. Every company’s main motive is to increase its marketing, which can be gained by using certain key performance indicators.

Moreover, with this method, you can hold a customer’s interest for a short period which results in more product sales.

Wrapping Up

Whether your goal is to maximize profit or improve marketing methods, you should first set your target & prioritize which segment needs improvement.

Implementing this tech is one factor, developing your app bug-free & fluid is another. Work with highly skilled professionals as AR integration & good user experience can only be ensured by experienced developers.

Ultimately, it’s a firm duty to keep up with their customer’s requests. Whether to use AR or not to fulfill the demands is totally up to them.

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Ali Pirzada
Digit Magz

Aspiring Data Analyst | AI BI and Data Science Enthusiast