Orange Coast Title
Orange Coast Title is and will be the preeminent Underwritten Title Company in the United States. We will continually work to grow our organization by being the premier ABA (Affiliated Business Arrangement) partner for Real Estate professionals and by unparalleled service from our Lender Service Group and our Builder Services/Commercial Division.
We will enhance and develop the tenet that Orange Coast Title is a “Sales Company” adhering to our “Customer is KING” and “Whatever it Takes” philosophies throughout our growing geographical footprint.
Our creative decision-making will be driven by our “Commitment to Service since 1974”, to Real Estate Consumers and the Professionals who serve them, a 43-year history of profitable operations and continuing to be the best place to work for “industry leading” Title/Escrow professionals.
Core principles that include Truth, Commitment, Accountability, Personal Responsibility and Vision will guide us while we maintain a “bias for action”.
The OCT Way
These are words every Orange Coast Title employee works by. Open and CLOSE your next title order with OCT!
- Customer is King — Again this phrase is simple and easy to understand. We put our “customer” above all else in order of importance. We like to tell our employees that our customers are really the ones who sign their paycheck, not our management. Without customers who choose us, we are nothing.
- Whatever it Takes — This is our attitude in deciding how far we are willing to go to satisfy our customer’s needs. The only boundaries are legal and regulatory. Whatever it takes in the areas of effort, time, attitude, knowledge, experience, etc is what we intend to provide to our customers. We Close Deals — This is our fundamental approach to transaction management. Everybody in a transaction is in it to close it. Nobody gets what they bargained for unless it closes. Closing the transactions that open with us is a driving concern in everything we do.
- Nobody says “No” without Kicking it Upstairs — We want to make sure that senior management has a chance to evaluate all transactions before the client goes to another title company. In 38 years we can count on one hand the number of transactions that OCT had a shot at that closed somewhere other than OCT. We have a deserved reputation for being the go-to company for tough transactions. We want to expand and improve on that reputation. Creative decision making and closing tough transactions unfortunately takes work and time and strong communication skills from our Senior Management. Other companies are not willing to commit to that and we are. With this philosophy we have a low claims ratio that is exceptional.
- Real Solutions for Real Problems — This is a philosophy that was developed as we stepped forward in the technology realm. We believe that the loudest bells and whistles are not the goal, but rather technology that works and solves problems for our clients and our employees and makes us more efficient and helps to grow sales and increase profitability.