How Small Businesses Can Use Both Human and AI-Generated Content?

Emma Kind
DilemmaWriting
Published in
3 min readMay 29, 2023
How Small Businesses Can Use Both Human and AI-Generated Content?
Photo by Cash Macanaya on Unsplash

As a small business, it’s crucial for you to maximize your content efforts and connect with your customers in a way that reflects your unique voice and style.

With the rise of artificial intelligence (AI), content creation has taken on new dimensions. So, how can a small business adapt to this ever-evolving world?

In this article, we’ll explore the ways small businesses can combine both human-created and AI-generated content to connect with their customers while staying true to their authentic brand voice.

Let’s dive in!

Human-Created Content vs. AI-Generated Content

When it comes to content creation, human creativity and expertise bring a unique value that AI can’t replicate.

Humans have the ability to add personality and emotion to their content which helps to build a strong connection with the audience. It shows the authenticity and passion of a small business, which builds trust and loyalty.

On the other hand, AI-generated content offers efficiency and scalability. AI can process lots of data, create content, and personalize experiences quickly. This helps small businesses create more content at a lower cost.

Industries like online shopping, travel, and news outlets use AI-generated content successfully to grow their businesses.

Finding the Right Balance: Combining Human and AI-Generated Content:

Small businesses need to find the right balance between human and AI-generated content. They can decide which tasks AI is good at, like analyzing data or curating content. Then, humans can focus on tasks that need a personal touch.

By doing this, businesses can keep their brand voice while benefiting from AI’s efficiency. It’s important to review and edit AI-generated content to make sure it fits the brand’s standards.

Here are some best practices for using both human and AI-generated content:

1. Find a balance: Determine the amount of human and AI-generated content based on your goals, resources, and audience preferences. Use AI for data-driven tasks and humans for storytelling and brand-building.

2. Monitor performance: Keep track of how well your content performs. Look at engagement, conversions, and customer feedback. This helps you understand what your audience likes and make better decisions.

3. Give clear instructions and feedback: When using AI-generated content, give clear instructions to get the output you want. Regularly review and update the AI model based on customer feedback and trends.

4. Keep your brand consistent: Establish guidelines for your content, including tone, style, and values. Ensure all content, human or AI-generated, follows these guidelines for a consistent brand voice.

5. Engage with customers: Use human-created content to interact with your audience. Respond to comments and create personalized experiences. This is an area where AI alone may not be as effective.

To Sum Up

Small businesses can benefit from using both human and AI-generated content. By finding the right balance, they can take advantage of AI’s efficiency while staying true to their brand.

Use human creativity and AI’s capabilities to create a content strategy that connects with your audience, builds relationships, and helps your business grow.

human-created vs AI-generated

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