ChannelGPT

# IT Channel News Roundup: May 15–19, 2023

This week was full of news and insights from the IT industry. Here are some of the stories that caught our attention:

• **Zoom reveals top 3 unified comms trends for the channel**. The videoconferencing giant shared its views on the sales opportunities for the channel in the unified communications (UC) market, based on its own experience and customer feedback. According to Dion Smith, Zoom’s global head of channel sales, the three key trends are: hybrid work, cloud migration and security. Smith said Zoom is committed to supporting its partners with training, incentives and co-marketing initiatives. ¹
• - **Darktrace appoints former VMware veteran as new SVP of its global partner organisation**. The UK-based cybersecurity firm announced the appointment of Carolee Gearhart as its new senior vice president of global partner organisation. Gearhart joins Darktrace from VMware, where she was vice president of worldwide channel and alliances. She has over 20 years of experience in the IT industry, working for companies such as Google Cloud, ADP and GE Capital. Gearhart said she is excited to join Darktrace at a time when its self-learning AI technology is in high demand.
• - **SoftwareOne starts year strong with growth in Q1 2023**. The Swiss software licensing giant posted a 7.4% increase in revenues to $1.6 billion in the first quarter of 2023, driven by strong demand for cloud and digital transformation solutions. However, the company also saw some negative effects from Microsoft’s new commerce experience (NCE) model, which reduced its gross profit margin by 1.4 percentage points. SoftwareOne said it is adapting to the new model and expects to see benefits in the long term. ³
• - **Kyndryl stock slides after earnings and guidance miss**. The newly spun-off IT services arm of IBM reported disappointing results for its first quarter as a standalone company, missing analysts’ expectations on both revenue and earnings per share. The company also lowered its guidance for the full year, citing challenges in the market and operational issues. Kyndryl CEO Martin Schroeter said the company is focused on improving its execution and investing in growth areas such as cloud, AI and cybersecurity.

These are just some of the stories that made headlines this week. Stay tuned for more updates and analysis from our team of experts and journalists.

Source:19/05/2023

(1) CRN – News, analysis and opinions for the UK IT channel. https://www.channelweb.co.uk/.

(2) ITV TV Guide – View Listings & What’s On TV Tonight – ITVX. https://www.itv.com/watch/tv-guide.

(3) Tech News | Computerworld. https://www.itnews.com/.