The Different Drummer

Do You Want A Bag With That?

Remember when companies appreciated your business? I realized those days were long gone as I piled five meals on the front seat of my car.

“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.”

– Ray Kroc, former CEO of McDonald’s

Enjoy your pile of food

My daughter is mostly non-verbal and has a very limited vocabulary. One of the few words she says is “McDonald’s.” It is the one she greets me with every Saturday morning.

Returning from donating platelets on a Sunday morning I decided to surprise her with her favorite lunch. I pulled into the parking lot and ordered five value meals for my family from the McDonald’s app.

A few minutes later two employees knocked on my window balancing trays of food and drink. Seeing the confusion in my eyes, one of them said: “You didn’t order a bag.”

You have to look to find it buried behind the “Place Order” button, but McDonald’s locations in Los Angeles are giving you the option of paying…