Idea: Show expected path Uber driver will go to pick up rider to give clarity about what to expect before getting in car to start ride to destination (#69)

Purpose is to help the rider understand where exactly the driver needs to go including if that means needing to appear to go farther away to make the pickup such as in case of one-way streets or other road situations.

Request a ride, find a driver, then see a path expected that the driver will require such as because of one way streets so you have an expectation about what will happen, then see where the car goes on the way to the rider’s location to pick-up to start the ride. Designed by D.J. Sherrets.

Uber today:

• When a driver is confirmed, a time estimate is shown on the car to show when the car may arrive. No path is shown for how that driver is expected to get to you.
• A reason that a path is not shown to the rider is that the exact path the driver may use is not known, and actually the GPS may not be accurate as well.

Proposed idea:

1. Tap to request a ride. A driver is confirmed and a time estimate along with the path to get to you is shown.
2. Note that the expected path the driver requires will show, such as accounting for one way streets as in this example.
3. Then the map as usual shows where the car goes on the way to arriving at the rider location.

Comments:

• Opportunity is to be clear about a possible path the driver may use to get to you.
• This is especially relevant for one way streets, as in this example.
• Look at if this decreases how often people cancel rides, such as in the case when people think the driver is going out of the way but actually the driver is taking the correct and expected path.

Designed by D.J. Sherrets.

© 2016 D.J. Sherrets