What is Protective DNS?

Serena Raymond
DNSFilter Blog
Published in
3 min readOct 13, 2023

A version of the following blog was originally published on DNSFilter. Visit the site for the full, original article.

Cybersecurity best practices are considered to be a mostly stable set of guidelines that advise organizations on the safest way to protect their digital holdings. Every once in a while, however, there are shakeups within these otherwise established best practices. Governing bodies issue new regulations, high-profile cyber attacks expose developing threats, and global events place pressure on existing cybersecurity measures.

It was two years ago (in March of 2021) when the National Security Agency (NSA) and Cybersecurity and Infrastructure Security Agency (CISA) published a joint statement in which they advocated for widespread adoption of protective DNS measures. Both agencies advised that protective DNS solutions should be included as a cybersecurity best practice. The NSA and CISA went as far as to say their goal in publishing this report was to “release unique, timely, and actionable cybersecurity guidance to strengthen the cybersecurity of the nation and its allies at scale.”

It’s clear to everyone that protective DNS is a critical piece of the cybersecurity puzzle, and a major component of a Secure Web Gateway (SWG). But for those of you who aren’t yet familiar with this security service, we’re here to give you answers. When it comes to protective DNS, what does your organization need to know?

What is Protective DNS?

Protective DNS (often referred to as PDNS) examines your DNS queries and implements safeguards to prevent you from accessing malicious sites that contain malware, ransomware, phishing attacks, and other dangerous content.

DNS protection services analyze IP addresses and domain names against a variety of threat intelligence databases and directories. If a site is known (or suspected) to be malicious, DNS protection ensures that you’ll be directed back to safety, without exposing yourself to the identified risk.

Why is DNS Protection So Important?

DNS is the bedrock on which the internet is built, making it an ideal layer for cybercriminals to target. Malware attacks, phishing links, ransomware plots, and other scams inevitably involve DNS protocol. Since so much phishing happens over SMS, it’s often via a link to a malicious website—making it so important to block those bad links.

The NSA and CISA aren’t the only ones pushing for protective DNS. Companies across the globe are investing in protective DNS solutions as the workforce continues to operate outside of traditional office environments. Rapid digitization and work-from-home measures brought about by the pandemic have contributed to a further distributed workforce. IT security systems must protect more than just the company network: remote employees require the additional oversight of securing home routers, public networks, IoT devices, and BYOD.

Cybersecurity teams, in looking to strengthen the safety of company networks, leverage PDNS to secure an ever-expanding collection of devices, access points, and users. Proper DNS protection offers a zero-trust security solution for any end user accessing the internet on your network. These services create a secure environment requiring no action or training on your end.

How Do You Implement Protective DNS?

Here’s some good news: the right DNS protection can be rapidly deployed across your network in a matter of minutes. Same-day implementation ensures that your organization is protected quickly and comprehensively.

When selecting a PDNS provider, the NSA and CISA recommend finding a service that “provide[s] malicious activity alerts, enterprise dashboard views, historical logging and analysis, and […] due to DNS being foundational to most online activity, ensure that PDNS is provided as a high availability service.”

Look for a protective DNS solution that:

  • Blocks malware and phishing domains
  • Augments protective measures using artificial intelligence or machine learning
  • Provides content filtering through DNS filtering
  • Deploys across hybrid architectures
  • Offers customization by device, group, or network

From there, your IT and cybersecurity teams can easily get you up-and-running with your vendor of choice.

Learn more about why DNSFilter’s Protective DNS solution is best-in-class on the DNSFilter website.

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Serena Raymond
DNSFilter Blog

Serena Raymond is the Director, Content Marketing at DNSFilter. Serena has been working for cybersecurity companies since 2016.