Feature Project: Park Hyatt with PCL
How Dockmasters is streamlining the booking process on a complex construction site
A Complex Construction Site in the Heart of Downtown Toronto.
PCL is one of the leading construction company in Canada. They are currently working on the conversion of the existing historical Park Hyatt Hotel into a mixed-use complex featuring rental house and hotel uses.
The Park Hyatt site is located at a busy intersection in the heart of Toronto with challenging site access and site logistics.
Early Adoption
The team at Park Hyatt has been using the Dockmasters booking solution since day one. Each trade starting work on site is given access to Dockmasters to make any bookings for site resources such as elevators, cranes, staging areas, loading docks and also equipment rental.
“ I was skeptical at first, in an industry that is known for paper drawings I wasn’t confident that the trades would adopt it. That being said, even the most ‘Tek Savvyless’ of trades have shown initiative to use it and it has helped to control deliveries on our site.”
Project Manager, PCL
Streamlining the Booking Process
The project has a different site coordinator for each tower. Booking requests are automatically forwarded to the site coordinator responsible for the site resource, streamlining and simplifying the booking process for both the site and trades.
“Dockmasters has been a time saver for our teams. It’s streamlined the process of scheduling deliveries and resources. It’s an important part of our day-to-day operations and relied on to help ensure the work flows without issue.”
Senior Project Manager, PCL
Major Takeaways
Here are the top 3 benefits that the Park Hyatt team has found to be very helpful:
- Visibility — Site coordinators and trades have total visibility on the site resources calendars.
- Ease of Use — The system is pretty easy to use and require minimum setup and learning curve.
- Accountability — There are no more double-booking of site resources. Everyone can easily check who made the booking for each resource.
