3 Solutions to Missed Appointments to your Clinic.

Every doctor knows how much of a pain it is to encounter no-show patients in their clinics. Missed appointments have become a burden to healthcare professionals and they create a negative impact on patient care.

Missed appointments are simply costly

By using up time, missed appointments can make scheduling and operations difficult for clinics. Missed appointments can also leave other patients unable to have the opportunity to schedule an appointment for themselves.

While these are just some of the many reasons why missed appointments are counterproductive to your practice, we’ve listed down 3 solutions that could reduce this issue in your clinic:

1. Establish strong relationships with your patients

According to a recent study, people who have better interactions with their providers miss fewer appointments. By recognizing your patient’s unconditional value as a person, you relationship strengthens and so does your patient’s loyalty to your practice.

2. Update/confirm contact information when a patient makes an appointment.

By making sure that your patient’s contact information is updated, you will be able to follow up on his or her attendance. Moreover, this information will also help you track down patients who do not show up for their appointments.

3. Send appointment reminders

Sending appointment reminders is one of the most common solutions to this problem. Because of today’s technology, there are now several ways to communicate your reminders to your patients.

With DrCatalyst, not only do our remote nurses schedule patient appointments according to your clinic’s scheduling protocols, provider availability, and office hours, they also call and remind your scheduled patients one or two days before their appointments.

Overall, there are several other ways to reduce the number of missed appointments in your clinic. While encountering missed appointments is inevitable due to other factors, we need to understand that our patients have their reasons for missing. Regardless of what they may be, it is our responsibility as medical practitioners to keep them healthy and in good shape.