My tips for getting hired as a UX writer

With feedback from the Dropbox team

Jennie Tan
Apr 4, 2018 · 10 min read
Illustration by Fanny Luor

A little intro

Back in August 2017, I was a content designer at Intuit. I wasn’t unhappy, just a little restless.

The basic process

Applying for a UX writing job usually involves these steps:

  1. Find a job
  2. Apply for the job
  3. Complete a writing exercise
  4. Present your portfolio
  5. Interview with a bunch of people

The resume

The resume is a summary of your work experience. If you’re a UX writer, though, think of it as your frontline writing sample. Make that first impression count!

My resume layout

The portfolio

A portfolio is a collection of your writing samples, usually viewable online.

My portfolio home page

Finding a job

UX writing is a relatively young discipline, so there really isn’t a standard job title for it. Not every company will post a job for a “UX writer,” even if that’s what they’re looking for.

Applying for a job

Okay, so you’ve identified some UX writing jobs and it’s now time to submit your application. Here are a few tips.

The UX writing exercise

Almost every company I interviewed with asked me to complete an at-home writing exercise.

The onsite interview

The onsite interview can last more than 3 hours, and may include a portfolio presentation, several 1:1 meetings with writers and other staff, and sometimes an on-the-spot writing exercise.

Psych yourself up for the big day (air guitar optional)

The portfolio presentation

A portfolio presentation is a live presentation of your writing portfolio to the interview team.

I started my portfolio presentation by introducing my family unit
For each writing sample you present, tell a story

Final thoughts

And there you have it. A multi-step journey to the job finish line.

Dropbox Design

We believe joy is the engine that powers the best ideas.

Dropbox Design

We believe joy is the engine that powers the best ideas. We’re designing a more enlightened of working, so you can love the way you work. More on dropbox.design.

Jennie Tan

Written by

UX Writer @dropbox. I craft words that help people get things done. Also #TheOffice superfan and breakfast burrito lover.

Dropbox Design

We believe joy is the engine that powers the best ideas. We’re designing a more enlightened of working, so you can love the way you work. More on dropbox.design.