Fix Microsoft Office “Error Code: 30068–39” on Windows 10

Alex Lim
Alex Lim
Apr 11, 2020 · 2 min read
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Microsoft Office users are encountering the Error code 30068–39 when installing Office 365 or Office 2016 on Windows 10 with older versions of Microsoft Office installed. The detailed error message as below:

Follow the below-recommended resolution methods to fix to error.

Content Summary

Solution 1: Uninstall using Office uninstall support tool
Solution 2: Enable Microsoft Office Click-to-Run Service
Solution 3: Fix System File Corruption using SFC and DISM command

Solution 1: Uninstall using Office uninstall support tool

Step 1: Press Windows key + R to open a Run box.

Step 2: Type appwiz.cpl and press Enter to open the Program and Features window.

Step 3: Locate the old version of Microsoft Office installation, right-click on it and choose Uninstall from the context menu.

Step 4: Follow the prompts to complete the uninstall steps.

Step 5: Restart your PC.

Step 6: Open the browser and go to Troubleshoot installing Office.

Step 7: Scroll down to the Problems while trying to install Office section. Click on the Download button to download the SetupProd_OffScrub.exe.

Step 8: Double-click on SetupProd_OffScrub.exe, click on the Install button and follow the on-screen prompts to remove any Microsoft Office-related remnant files.

Step 9: Restart the PC.

Solution 2: Enable Microsoft Office Click-to-Run Service

Step 1: Press Windows key + R to open a Run box.

Step 2: Type services.msc and press Enter to open the Services console. If the UAC (User Account Control) prompt, click Yes to grant administrative privileges.

Step 3: Locate the Microsoft Office Click-to-Run Service. Right-click on it and click on Properties from the context menu.

Step 4: Select the General tab.

Step 5: Confirm that Startup type set to Automatic and click on Start button.

Step 6: Restart your PC.

Solution 3: Fix System File Corruption using SFC and DISM command

Step 1: Open command prompt with Run as administrator option.

Step 2: Enter sfc /scannow to start the SFC scanning.

Step 3: Restart the PC.

Step 4: Open command prompt with Run as administrator option.

Step 5: Enter the below command to start the DISM scanning.

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

Step 4: Restart the PC.

Alternatively, you can execute the DISM/Cleanup-Image tool in PowerShell with Run as administrator option.
Repair-WindowsImage -Online -CheckHealth
Repair-WindowsImage -Online -ScanHealth
Repair-WindowsImage -Online -RestoreHealth

Originally published at https://pupuweb.com on April 11, 2020.

E.T.

Insight and opinion on emerging technologies

Alex Lim

Written by

Alex Lim

Technology Blogger writing about emerging technologies (pupuweb.com) and marketing/lifestyle (paminy.com)

E.T.

E.T.

Insights, opinions, stories, tips, learnings, sharing concepts, news, analysis, resource, highlights, and ideas on emerging technologies.

Alex Lim

Written by

Alex Lim

Technology Blogger writing about emerging technologies (pupuweb.com) and marketing/lifestyle (paminy.com)

E.T.

E.T.

Insights, opinions, stories, tips, learnings, sharing concepts, news, analysis, resource, highlights, and ideas on emerging technologies.

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