New features in reclaims management

Document generation, coloring and more.

  • Reclaim operators can generate documents for general contractor. This document serves as first notice to contractor that buyer issued a new reclaim. Before using it, make sure you have this template uploaded in Document templates in CRM settings.
  • Changed order of call-to-action buttons in reclaim tab for more user convenience.
  • New type of defect attachment called Other document
  • If you do not send reply to customer about how reclaims goes, this defect is colored blue in list of defects.
  • If deadline to fix defect is less than 7 days away, this defect is colored orange.
  • Alternative deadline for planned defect fix was available only when there exists a local inspection on such defect. Now it’s available if there is a Expert opinion as well.