Customer Claims Management

Michal Kejzlar
May 31, 2016 · 1 min read

We’re proud to announce that REALPAD now simplifies yet another important area of real estate sales cycle: management of customer claims.

Real estate developers can now store all the customer warranty claims and automate their processing. We’ve just introduced a new tab in deal detail where users can keep track of all the warranty claims. If their customers reveal any issues with the apartment, be it broken pipes or painting, users can now keep all the information about these issues in the “Reclamations” section. They can manage state of each reclaim, add defect protocols, feedback, inspections and finally lead their customers to satisfaction and close the case.

The feature is currently used by two of our customers. We’ll keep you updated on how it helped these early adopters improve satisfaction of their customers.

REALPAD

Helping real estate developers boost their sales.

Michal Kejzlar

Written by

Product at @Realpad

REALPAD

REALPAD

Helping real estate developers boost their sales.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade