eBay Design

Designing the right product is 1/3 the job

Having a successful product takes more than just designing the right product. I always think of this in 3 phases, and it helps me and my teams simplify the design intent. Very early in the product development process, we are looking for a product that…

Pause for a minute. Who is a designer?

Look at these pictures. Recognize anybody?

• Charlotte Perriand…

Making the camera disappear: how to connect with people

I was in New York as part of a project defining the future of Xbox and Kinect. Three of us walked through the security gates in the central part of Manhattan t0 meet a highly accomplished and busy man for an interview. He was in his…

Progressive Web Applications & High-Fidelity UX Prototyping

Manifest Destiny

Are Progressive Web Application Destined to Expand Across Our Online Experiences?

The Art of Pitching Design To Stakeholders

12 principles for mastering buy-in.

A Researcher’s Biggest Challenge… Presenting Findings, Anyone?

Beth Toland and I have been organizing some workshops the past few months via the design-user-research Google group. We polled the group for the latest session topic, and “Presenting Findings” came way to the top. By the…