Speed By A Thousand Cuts

Senthil Padmanabhan
Jan 23, 2020 · 14 min read

Death by a thousand cuts is a popular figure of speech that refers to a failure that occurs as a result of many small problems. It has a negative connotation to it and is referenced on many occasions when things go wrong, and there is no one primary reason to blame. We have a similar story at eBay, but this time on a positive note. In 2019, we started working on an initiative called “Speed” to improve the performance of end-user experiences across major consumer channels — iOS, Android, and Web. Fast forward today, we have made significant improvements to our speed numbers, both globally and across all…