Imagine this: Monday morning rolls around, and you’re grinding through the typical routine. After pouring yourself a cup of coffee, it’s time to sit down and update your menu and specials. You review income from the weekend. You prepare a purchase order for the next week. You log in to RepShield to see what people are saying about your restaurant. And… you stop, do a double take, your jaw drops to the floor: Someone gave you a 1 star review on Google. Criticism is a bitter pill to swallow. I mean, how could anyone have something bad to say about your company? This customer must be deluded http://central-e-commerce.com/2018/02/how-to-handle-a-negative-review/