Report: Troubleshooting with XR
Published in
4 min readJan 1, 2020
A neuroscience perspective on how using immersive technologies such as Augmented Reality in troubleshooting and field service can revolutionize the customer experience.
Suppose you are a manufacturer, and your customer encounters a problem with your product. The product could be an appliance, a laptop computer, or a more complex piece of equipment like a generator. Your customer might attempt to troubleshoot…