How to Streamline Your Event Check-In Process? 🚀

Gabriela Araújo
Embly
Published in
3 min readMay 6, 2019
Embly Events Automatic Check-in App

The check-in process is one of the most crucial moments, that can set the tone for the rest of an event. A successful check-in experience is smooth and fast for attendees, avoiding queues and long waiting times.

The check-in process is the very first impression that attendees will have of your event and it is therefore important to make the experience as smooth and enjoyable as possible.

Luckily, new technologies came to save us from the daunting papers and excel sheets for check-in. Today, event professionals have access to check-in apps, smart badges and other smart technologies that allow to streamline the check-in process, creating a more efficient event experience from the very beginning. There are some things to remember when strategising the check-in:

🚀Choose an Automatic Check-In process that eases the entire process. Leverage Tech!

There are multiple ways to register attendees at events. From check-in apps to smart badges or self-registration, the point is, the use of the right tech at an event, can streamline the entire check-in process.

At Embly, we offer an automatic check-in app, that allows to control accesses to venues, rooms or sessions. The process is made through a QR code that is sent after registration. The app, additionally to access control, provides a set of registration and engagement features such as push-notification, social feeds and polls & QA. Let’s face it, we live in a mobile world. Actually, there are more mobile devices than there are people in the world (source: Eventbrite), making mobile apps one of the most relevant tools to implement the check-in process.

🚀Choose an event check-in software integrated with your event management platform will save precious time for both the organizer and attendee.

By integrating your Event Management Software (EMS) with your event check-in tool, you will make sure that the event registration data is flowing both ways, making the process more effective. Some EMS tools have native check-in features integrated, at Embly Events the automatic check-in app, automatically send the data to the organizer backoffice, allowing the event planner to manage entries with real-time data.

🚀Create a logistic check-in flow at the venue

Once guests arrive at the venue, they should know exactly where to go and how to proceed. This can be achieved by sending pre-information about the check-in location and procedures, by implementing signalization on-site, guiding attendees throughout the process.

🚀Gather an event staff who will provide the human value and assistance to the check-in experience.

No tech substitutes the power of human connections at events. People retain experiences easier when impacted by positive social experiences. A well-trained staff can make it or break it the attendee entry journey. Investing the time in training your staff on the entire check-in workflow and test it is crucial.

🚀Use an event check-in software that collects all relevant data from the check-in process.

Check-in is also an insightful data point for your event performance. Choosing a solution that collects relevant entries data, will provide precious insights to inform future decisions about your event strategy and improve performance.

Event check-in is an immediate and integral part of any event. Without looking at ways to optimize the check-in process, time can easily be lost. Investing time and resources in finding a smooth check-in experience is a must-do for event planners.

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