Why 2020 is The Year of Customer Experience in Fintech
Published in
5 min readApr 29, 2020
Fintech has been working overtime to disrupt financial services over the last decade. With investment in fintech rising above $30B, the race to craft the best customer experience is in full force.
Big Tech players like Apple and Facebook are entering fintech, putting the pressure on startups and traditional institutions. Everyone is competing to push more fluid…