Unleashing Innovation in 2024 Starts With Your Culture

Jude Rutherford
Emplify Stories
4 min readJan 14, 2024

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The Challenge

In today’s progressive, AI-integrated world, innovation isn’t a nice to have; it’s an essential investment in your organisation’s future. Yet, bridging the gap between keeping the fires burning that fuel today’s performance and realising tomorrow’s innovation dreams remains a formidable challenge.

The pressing question is: How do we balance the demands of today while innovating for tomorrow?

Despite well-laid plans, the immediate needs of business as usual (BAU) often overshadow long-term innovation goals. We need to hit this quarter’s numbers. If we can just make that change, we will improve our market share. If we bring in this new tool, we can reduce costs. Attending to these everyday pressures increasingly sidelines innovation. Innovation is treated as an important yet separate entity from day-to-day operations.

Standard Solutions Have Shortcomings

In an attempt to manage this innovation challenge, organisations try various strategies:

  • Efficiency Overdrive: Aiming for immediate gains, this “do more with less” approach might bolster short-term numbers but often falls short of driving sustainable growth; there is only so much forward momentum you can squeeze.
  • Innovation Silos: Innovation responsibility is delegated to a separate team, hoping for magic. Setting up an Innovation Department or a Hub can feel like a sensible solution; they get on with the innovation while we get on with business. However, this detachment from the core business can lead to new challenges: customer disconnect, internal conflicts, and difficulties integrating new ideas into the broader organisation.
  • Outsourcing Innovation: Engaging external consultants for fresh perspectives is a well-trodden pathway. However, this is a short-term strategy at best. Innovation initiatives must be owned internally to ensure longevity and success.
  • Process Overhaul: Introducing new methodologies can be beneficial, but real change only happens if the people using the latest tools are engaged.
  • Acquisition as a Shortcut: Buying an innovative business to bolster efforts seems like a quick fix. However, merging is often fraught with problems; the risk of cultural clashes and losing key talent looms large.

Try as we may, the innovation challenge remains a tough nut to crack. Our efforts to push through and gain momentum are often short-term, and we find ourselves back living “Groundhog Day”,…waking up to find little, if anything, has changed.

Unleashing Innovation Today

Our research and experience consistently reveal a fundamental truth: people are the key to successful innovation. Yet, this vital human powerhouse is often underutilised. Ask yourself these few questions:

  • Is innovation a shared mission across your organisation, or is it perceived as the responsibility of a select few?
  • Do all team members understand and align with the innovation goals, and how these fit into the broader business strategy?
  • Is your organisation’s culture characterised by empathy, connection, curiosity, and an in-depth understanding of the people you serve?

If the answer to any of these is “no,” it’s a sign that your organisation may lack the human foundation crucial for fostering successful innovation. Without this foundation, it’s hard to maintain any significant innovation momentum.

The key to changing this scenario lies in involving everyone in your organisation in the innovation journey. It’s about ensuring that each team member not only understands the innovation objectives but also feels actively engaged in achieving them. When every individual is committed and contributes, innovation can naturally thrive.

This means that innovation needs to be more than one of a number of business priorities. It should be woven into the everyday fabric of your organisation’s culture. Your culture, a powerful web of norms, values, and behaviours, shapes how things are done and is where the opportunity for sustained innovation lies.

By shifting from treating innovation as a task to embedding it into the collective behaviours of your people, you unleash your innovation potential.

So, the pathway to being an Innovation Powerhouse begins with one fundamental element: culture. At the heart of a vibrant innovation culture are five defining Characteristics:

  • Empathy…listen, relate, connect
  • Synergy…better together
  • Focus…doing what matters most
  • Motivation…drive, resilience, ambition
  • Magic…unleashing creativity

Organisations that nurture these five Characteristics are laying the groundwork for enduring innovation success. Emplify has been designed not only to measure but also to cultivate the Traits that underpin these Characteristics, offering a unique lens to view and enhance your innovation culture.

Let’s unleash “the beast”. It’s time to move from thinking about innovation as an activity organisations do to embedding it as a core part of how we show up every day.

Start building a thriving innovation culture today.

To learn more, check out Emplify’s website and sign up for early access:

www.Emplify.guru

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