The Role of HR in Driving Organizational Change

Shubhesh Ojha
Employer of Record
Published in
4 min readJul 1, 2024

Introduction

Human resource management has undoubtedly evolved in the last few decades. Human resource managers have been key figures in organizations, from welfare managers to utilizing digital technology. As a result, the role of HR in driving organizational change is significant.

The current fast-paced business world calls for quick actions and prominent management. Human resources assists through its supportive nature. Whether it be strategic planning or alignment, changing management functions, or building employee communication, human resource managers are at the forefront of any change.

In this article, we’ll look into how HR functions align with organizational changes and their importance in the current business world.

Image Source: LinkedIn

Driving Organizational Changes as HR

Strategic Planning and Alignment

Organizational changes take time to occur. Companies undergo thorough planning and data analysis. But how does a human resource manager come into this picture?

An HR has to look into the organizational goals, vision, and mission to evaluate all the strategic steps before implementing them. Hence, one can say that human resource managers align the strategic plans with the company’s fundamental values.

They assess current capabilities, identify the gaps in the system, and determine the resources lacking. Another critical factor is collaboration with senior leadership, which ensures alignment with the company’s vision.

Communication and Collaboration

Undoubtedly, efficient and effective communication among employees is the cornerstone of all the functions in the organization. Businesses with collaborative employees perform better.

Human resource professionals tend to increase these factors to elevate productivity and development. They develop transparent communication channels such as emails, communication software like Slack, and online meeting platforms like Zoom, Google Meet, etc.

Due to the rise in remote work, human resource agents face issues in engaging their employees. However, there are multiple tools that organizations can utilize to tackle this obstacle.

Image Source: Jostle Blog

Technology and Digital Transformation

Keeping up has been arduous with the fast-paced digital transformation of the business world. A new technology or concept pops up daily, disrupting organizational functions.

Hiring employees internationally is one of the emerging concepts that has overturned global workforce management. As a result, looking into new concepts to get an edge over competitors is crucially essential.

HR managers also have numerous gadgets to tackle these issues. Cloud-based HRIS, AI-powered recruitment tools, and digital learning platforms are a few of them.

Leveraging these tools enhances remote work capabilities, improves productivity, and facilitates collaboration.

Change Management Frameworks

We know that small and medium-scale businesses must undergo a few changes to meet their staffing demands or mitigate certain risks. In this case, human resource professionals act as key figures.

Equipped with various frameworks like Kotter’s 8-Step Model or ADKAR (Awareness, Desire, Knowledge, Ability, and Reinforcement), HR managers know the systematic way through these changes.

Talent Management and Development

Hiring employees or contractors does not solidify that they would bear the sweetest fruits. It is essential to train your employees to enhance their skills and power them up for the challenges of the corporate world.

HR managers can undertake feedback sessions with employees or contractors to find the gaps in their productivity. Following up, the managers can provide feedback, tips, or training programs.

Coaching the staff and supporting the overall changes also fosters inclusivity. Trained individuals with enhanced skill sets act as leaders during organizational changes.

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Global Employment

With the rise in concepts like remote work and digital nomads, organizations have noticed a shift in the global employment scenario. Individuals with better skill sets opt to work remotely or act as contractors to complete projects.

Businesses also wish to tap into the global talent pool to access experts while gaining an edge over competitors. As a result, human resource managers have to cover the different aspects of hiring globally or managing remote employees.

Due to the rise in global employment, multiple Employer of Record(EOR) organizations that act as legal employers have emerged. These organizations focus on complying with various countries’ different laws and regulations.

Cultural Transformation

Diversity, equity, and inclusivity are pillars of building an excellent company. Having a plethora of perceptions and ideas results in advancement and productivity. As a result, it is the responsibility of the HR department to maintain diversity in an organization.

Nonetheless, obstacles like cultural integration or language barriers decrease the overall efficiency. Human resources implement numerous strategies to embed cultural integration among the employees.

Additionally, managers can take initiatives like engagement surveys or cultural workshops to reinforce cultural changes.

Conclusion

The role of HR in driving organizational change is crucial. There are multiple tasks that a human resource manager has to perform. HR plays a central role in integrating communication and cultural changes in the organization while infusing technology and global employment in the workplace.

In conclusion, HR drives and facilitates organizational change for sustained success in the digital era.

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