Introducing SatisMeter + EnjoyHQ!
Ever since the Net Promoter methodology was developed back in 2003, businesses have calculated their NPS scores to better understand customer loyalty and decrease churn. Nowadays, software makes it easy to gather scores and feedback so you can track NPS data over time and identify trends.
We’re excited to announce our integration with SatisMeter, the leading platform for capturing NPS feedback from customers. Integrating EnjoyHQ with SatisMeter allows you to consolidate NPS data alongside customer communication from other feedback channels, making it easy to conduct in-depth customer research and find valuable insights.
When you connect your SatisMeter data to EnjoyHQ, NPS scores and responses are automatically organized alongside any other customer data you send to EnjoyHQ. This allows you to organize your feedback in a repository, where you can highlight important conversations, tag feedback with keywords, and segment your customer research by detractors, passive users, and promoters.
If you’re already an EnjoyHQ customer, simply navigate to your integrations page and select the SatisMeter icon to get started — you’ll be doing your best customer research in no time!
If you’re not using SatisMeter yet, click here to get started with a free trial.
If you’re not an EnjoyHQ customer, but want to learn more about integrating your SatisMeter data, click here. 👈