What Spotify tells us about the unintended effects of innovation

IMAGE: StockSnap — Pixabay

I have long been fascinated by the unintended effects of innovation: every time a context changes, the different actors involved tend to reorganize their roles and how they adapt to change, sometimes prompting expected responses, sometimes unforeseen ones.

The advent of streaming in music, and Spotify in particular, provides a case in point: what was…