Peter Zalman2023 Reading List — Part 2Only a handful of books over the past couple of months, but still a fun exercise to ask ChatGPT what it thinks of me. Indeed, no insights…Jun 23, 2023Jun 23, 2023
Peter ZalmanEnterprise UX — Shred #27I always appreciate teams sharing case studies of unique ways of working that fit their organizational culture, domain, and expertise…Jan 4, 2023Jan 4, 2023
Peter ZalmanUX Research in Service ManagementThis is my collection of UX Research methods and articles relevant to service management. It’s easy to forget the scale of the modern IxD…Feb 21, 20221Feb 21, 20221
Peter ZalmanA World Without EmailService Management domain defined through communication and workflowDec 28, 2021Dec 28, 2021
