Multimodal Design Has Become More Important Than Ever Before
I’ve always been and still am a strong believer in how Voice User Interfaces will significantly impact most user experiences. What I couldn’t predict, of course, was the emergence of the Covid Pandemic and how it would change the way we would live and work.
The Impact of Covid — Hygienic Awareness
Covid has raised awareness in terms of hygiene. Not only personal hygiene, but also touching public screens, giving handshakes, using an elevator, and so on. We are used to pressing buttons, using remote controls, and so on. Yet, Covid has made us aware that public products and services might not be very safe. Although that fear has diminished greatly, going to the gym, for example, is simply not the same anymore.
Let’s take the remote control as an example. In general, it’s used by multiple people and is not the most hygienic device you can find in a household. This is merely one of the many examples that create the opportunity to revisit remote controls and potentially implement a voice module to control your Smart TV, A/C, Fan, or radio.
