The Complete Guide To Moving EOS Tokens Off Of Exchanges

EOS New York
Jul 30, 2018 · 11 min read

EOS New York is a top 21 Block Producer on the EOS Mainnet. If this guide is helpful to you, please consider voting for eosnewyorkio and all of the Block Producers that have contributed tools to this guide.

If you are like thousands of others then you chose to keep your EOS tokens on an exchange during the mainnet launch. Now that the dust has settled, you’d like to move your tokens to an EOS wallet.

There are multiple benefits to holding your EOS in a wallet vs. an exchange:

This guide can be completed in chunks. Do not worry if you do not have time to finish, the EOS Blockchain will be there for you when you’re ready.

In this guide we will cover the following:

  1. Safely generate and validate both your Owner and Active keys.

All tools in this guide are open-source and have been directly used and reviewed by EOS New York.

An Explanation of Owner Key, Active Key, and Account Name

In EOS, your tokens are tied to your Account Name. Your Account Name is the 12 character name you were assigned at Genesis or the one you create foryourself. For example, our Account Name is EOSNewYorkIO. If you are coming from an exchange, you have been using the exchange’s account name and you do not have one of your own.

What is your Owner Key and what is your Active Key? To make it simple, you have two private keys and two public keys in EOS. One set is your Active Key and one set is your Owner Key. Your Active Key can be used to stake, unstake, and transfer tokens. Your Owner Key has the ability to reset your Active Key as well as complete any other action the Active Key can. This makes the Owner Key very valuable. It should never be stored online or on any machine connected to the internet. It should be stored securely, offline, and in a safe place. Please also consider keeping copies in multiple safe places to further reduce the risk that it is lost.

In this guide, we will create an Owner Key that is different from the Active key so that if your Active Key is ever compromised it can be reset. This creates a layer of security for yourself.

Step One: Generating EOS keys safely offline.


If you’d prefer to build the EOSIO software from scratch and generate keys offline you can follow our guide here. To easily create new EOS public and private key pairs visit eoskey created by @eoscafe.

  • Download the desktop application to your device and install


Generate and save the first key pair (public and private) in a text file on an external USB drive and label it your Active Key. This is a temporary measure, how you store your Active Key in the future is up to you. Storing it unencrypted on your machine is not recommended.


Generate the second key pair. Grab your favorite pen or pencil and write it down on a piece of paper, check that it is accurate, and write it down again on a separate piece of paper. Label this your Owner Key.


With your Wifi still off, enter both key pairs into the Validate Key fields. You will be prompted that each key is valid. If not, generate new key pairs.

Step Two: Using EOSX to Create Your Account.


Visit EOSX created by @eos-asia and click on wallet, then create account. Make sure create account via exchange withdrawal is checked.


Input your desired 12 character account name to see if it’s available.


Once you’ve chosen an available account name, enter your Active Public Key that you previously generated and labeled as Active in the field asking for the corresponding public key. Click continue.


EOSX leverages a smart contract on EOS that automatically purchases the RAM needed for a new account and stakes it to the account you create. This smart contract is open source and is safe to use. You will now be prompted to send a specific amount of EOS to signupeoseos, the smart contract. Head to your exchange and follow the steps below.

  • When you’re ready to withdraw, set the recipient address to signupeoseos.

You should now see your new EOS account on the EOS main network along with a small amount of RAM, CPU, and Bandwidth staked. These staked resources are required to store the account on the EOS blockchain and enable feeless transactions.

Step Three: Creating an Identity With Scatter

Scatter is a web application that securely signs transactions without exposing private keys or sensitive information, similar to Metamask. It can be used with many EOS web toolkits and dApps. It’s open-source and safe to use. We will be using it to change your Owner Key to the one you’ve generated and labeled in step 1.


Download the Scatter Desktop App here and set a strong verbal password you won’t forget.


You will now be presented with a 12-word mnemonic backup phrase. This phrase should be written down on a piece of paper in the exact order that it appears. It can be used to recover your Scatter account on a new device. Click ok when finished.


Click the “Add Keys” tab

Select “Import Key

Select “Text

Input your private Active Key. Pasting in the private Active Key ensures it’s correct rather than exposing yourself to an error by typing it.


After importing your private key, Scatter will automatically generate any accounts with that private key on its permissions. You will see your first Scatter Identity automatically created with a random name. Edit this name to be associated with your account entry. If everything was entered properly you should see the words “1 Linked Account” on the home screen under your new identity entry.

Step Four: Resetting Your Owner Key


Right now both your Owner and Active keys are the same. Remember that an Owner Key and an Active Key should be different from one another so that if your Active Key is ever compromised you can reset it with you Owner Key. Head back to EOSX block explorer and toolkit and select “Permissions” tab on the left side of the screen. Click attach scatter identity at the top of the screen. When Scatter window appears select “show all” and find {youraccount@owner} to log in with. Only the @owner identity can change the owner permission.


WARNING: If you are using this guide to reset the genesis key pair you used to register your EOS during the ICO do not lose that private key! That private genesis key will be required to access any EOSIO network launched that honors the genesis block snapshot to set up accounts. If you are moving your tokens off of an exchange then, unfortunately, you will not be able to access future EOSIO networks that honor the genesis snapshot.

Enter the new public key that you previously generated and labeled as Owner in the Owner Key field. Be very sure you are correct here. Check, double check, and triple check. This action cannot be undone and if you do it incorrectly you will not be able to recover this.



Click on the update auth button and approve the transaction with Scatter pop-up. You should see a “success” message appear if everything was entered and submitted properly.


We will now verify the new Owner Key is set on the permission. In the upper right side of EOSX, search your 12 character account name to pull up its information.


If the change in Owner Key was processed and submitted properly to the EOS blockchain you will now notice that your Active and Owner public keys are different from one another. You have now completed the process of changing the owner permission’s key on the account. Do not enter your new Owner Private Key into Scatter or anywhere else. It should be kept offline and reset each time it’s used. The owner key is capable of changing both Active and Owner permissions at the same time should you need to.


Head back to your Scatter desktop app and refresh your existing identity. You should now only see the word “active” next to your imported account and no longer see the “owner” red box.

Step Five: Accessing Your Account Using an EOS Wallet

EOS New York recommends the eos-voter by @greymass wallet which enables easy voting, transferring, staking/unstaking, account creation, airdrop token loading, and more.


Visit the Official Greymass Github Release for the most up to date version of the application. Locate the download file for your particular operating system.


Install and open up the application. The first piece of information you’ll need is a secure API endpoint to connect to. Here you can paste in the EOS New York API URL link. Click Connect to Server once completed. For other known API Endpoints see our EOSdocs list created on github.


Next, you’ll be asked to enter your 12 character EOS account name or EOS public key associated with the account you are wishing to access. Click lookup account when finished.


Next, the application will need you to provide your account private key. It is recommended to use your Active Key for logging into all tools and applications. If skipped Step 4 and your Active Key and Owner Key are the same then you will be using your Owner Key. This is not safe and we do not recommend continuing until you have reset your Active Key.


Next, the application will ask you to set a verbal password. This should be a strong password that you won’t forget. This verbal password will encrypt your private key locally and will be used to log into your wallet from now on.
If you choose to not set a local verbal password the application will not remember or store your private key and you will need to type your private key in manually each time you want to access and unlock the wallet tool.
Once entered, you will be asked to verify your verbal password one more time and then acknowledge and accept the terms of the EOS constitution to complete the setup process.

You have now set up your EOS-Voter wallet application and may start using it to submit transactions to the EOS blockchain. These transactions may include Voting, Transferring, Staking/Unstaking, Loading Custom Airdrops, etc.

Step Six: Moving Your Tokens.


Head back to your exchange and withdraw your EOS tokens to your new 12 character account name. Deposits into your EOS account do not require a memo. You may wish to send a small amount first to verify everything is working properly before sending a larger amount.

Step Seven: Stake Your Tokens For Security & Voting.


Staking your tokens in exchange for voting or network resources adds a three-day buffer for you to save your tokens from theft should your keys ever be compromised. Once you stake your tokens, there is a 72 hour cooldown period until you’re able to transfer them out of your account.


Open the EOS-Voter wallet and enter your password. Click on wallet in the top navigation. On the left-hand side, there will be update staked tokens. Increase the values of each (CPU and Networking) equally until all of your EOS is accounted for.


In the top navigation click on Producer voting. Then check up to 30 Block Producers that you wish to vote for. We recommend you exercise all 30 votes as this spreads out the network rewards to enable as many BPs to continue to secure the network as possible. If you have any questions about who to vote for, (please see our guide of recommended producers]( When you’re finished select Submit votes for selected producers.

Step Eight: Set Up Alerts On Your Account.

Now that you’re tokens are staked you have a 72-hour window to prevent any theft. But how can you monitor your account without checking it every day? @eosauthority has created a great tool that will notify you via telegram of any account changes that occur.


Open the (EOS Authority Telegram Bot]( in the Telegram desktop or mobile app.


Select start, English, show monitored accounts, add in [youraccount]. Now you will receive a telegram notification any time a change is made to your account whatsoever.

That’s it! You’re done. You are now a participating member securely engaging with the EOS Mainnet Blockchain. Congratulations!

EOS New York is a Top 21 Block Producer on the EOS Mainnet Blockchain


EOS New York

Top 21 Block Producer on the EOS Blockchain.